# Nero encoded MP3 files are not recognized
**URL:** https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601
**Category:** Support
**Created:** [July 1, 2012, 8:28am UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601 "2012-07-01T08:28:45Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@louisfani](https://community.mp3tag.de/u/louisfani)
#### Post date: [July 1, 2012, 8:28am UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601/1 "2012-07-01T08:28:45Z")
Hi. I hope I have read the FAQ throughout before posting this.
Could you explain why when I try to scan a directory where MP3 have been encoded with Nero suite, the directory appears empty, whereas if the same files have been encoded with any other software, they will appear normally ? Is it a question of the mp3 dll/codec used by Nero ? Is there a way around it without having to recode, in my case, hundreds of files ? Thanks in advance for your help.
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### Author:  [@stevehero](https://community.mp3tag.de/u/stevehero)
#### Post date: [July 1, 2012, 10:33am UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601/2 "2012-07-01T10:33:55Z")
Make sure you have filter disabled. Toggle the 'F3' button first 😉
But apart from that not sure whether this is an issue with mp3tag as so much your encoder app.
Have you tried using a different converter. Do a quick goggle search. There's loads out there that use the 'lame\_enc.dll' and to be honest I have stopped using Nero products a long time ago. Encoding video esp!
I personally use [dBpoweramp Music Converter](http://www.dbpoweramp.com/dmc.htm/) which support multiple core's and has a right click shell extension for converting your files...
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 1, 2012, 11:26am UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601/3 "2012-07-01T11:26:52Z")
> [@louisfani](#):
>
> ... the directory appears empty...
Two things:
if you use mp3tag's directory selector in W7 then this will show only the directory but no files in the directory. This is a W7 feature.
If you are sure that the files should be loaded then check the file suffix and check whether this suffix is included in the list of suffixes in File\>Options\>Tags.
If the file suffix is missing, include it and retry.
(I am not sure about Nero's mp3pro format ... which unforturnately is the default for mp3 files)
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### Author:  [@louisfani](https://community.mp3tag.de/u/louisfani)
#### Post date: [July 1, 2012, 4:19pm UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601/4 "2012-07-01T16:19:05Z")
> [@stevehero](#):
>
> Make sure you have filter disabled. Toggle the 'F3' button first 😉
>
> But apart from that not sure whether this is an issue with mp3tag as so much your encoder app.
>
> Have you tried using a different converter. Do a quick goggle search. There's loads out there that use the 'lame\_enc.dll' and to be honest I have stopped using Nero products a long time ago. Encoding video esp!
>
> I personally use [dBpoweramp Music Converter](http://www.dbpoweramp.com/dmc.htm/) which support multiple core's and has a right click shell extension for converting your files...
Thanks a lot. F3 did the trick.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:23pm UTC](https://community.mp3tag.de/t/nero-encoded-mp3-files-are-not-recognized/13601/5 "2026-02-09T12:23:55Z")