# New to mp3tag and getting error I don't know how to fix
**URL:** https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394
**Category:** Support
**Created:** [August 13, 2025, 3:03am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394 "2025-08-13T03:03:42Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@brownan](https://community.mp3tag.de/u/brownan)
#### Post date: [August 13, 2025, 3:03am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394/1 "2025-08-13T03:03:42Z")
Hi All,
I’m new to mp3tag and fairly new to tagging in general.
I scanned my directory of 2000+ songs and 14 songs came up with this error:
> ID3v2 tag parse error (frame contains non-text data) ; ID3v1 (ID3v1 !BAD ID3v2)
I don’t really know what that means or how to fix it. I’ve tried googling and searching this forum but haven’t found anything. I’m assuming it’s saying there is non-text characters in a tag somewhere. But when looking at one of those files in TagScanner everything looks fine to my untrained eyes.
Those songs also just show blank spaces for everything such as Title, Artist, Album, Album Art, etc. However those same songs show that information just fine on MusicBee. So I’m not really sure what’s going on?
Any help will be greatly appreciated!
EDIT: I seem to have figured it out. Those songs all had Name and Tag Codes “WXXX” in them. Deleting those tags with MusicBee got rid of the error.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 13, 2025, 5:11am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394/2 "2025-08-13T05:11:24Z")
> [@brownan](#):
>
> I’ve tried googling and searching this forum
A look at the introduction to the support category might have shown a way:
> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…
esp. the part about programs to [check files for errors](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190#check-problematic-files-for-errors-3).
Edit I checked this post as solution as the initial post cannot be the solution. But as the OP says that the problem is solved, the topic should also appear as solved.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [September 12, 2025, 5:11am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394/3 "2025-09-12T05:11:54Z")
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