# New to mp3tag and getting error I don't know how to fix

**URL:** https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394
**Category:** Support
**Created:** [August 13, 2025, 3:03am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394 "2025-08-13T03:03:42Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 13, 2025, 5:11am UTC](https://community.mp3tag.de/t/new-to-mp3tag-and-getting-error-i-dont-know-how-to-fix/69394/2 "2025-08-13T05:11:24Z")

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> [@brownan](#):
>
> I’ve tried googling and searching this forum

A look at the introduction to the support category might have shown a way:

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

esp. the part about programs to [check files for errors](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190#check-problematic-files-for-errors-3).

Edit I checked this post as solution as the initial post cannot be the solution. But as the OP says that the problem is solved, the topic should also appear as solved.

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