# Not appearing in context menu on new install
**URL:** https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597
**Category:** Support
**Created:** [August 14, 2024, 2:31pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597 "2024-08-14T14:31:11Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Tera](https://community.mp3tag.de/u/Tera)
#### Post date: [August 14, 2024, 2:31pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597/1 "2024-08-14T14:31:11Z")
Hello, I was going to post a 'I need help post' but I actually fixed the issue myself, so instead I'm posting my findings in case someone gets has the same issue and comes across this
The issue was that upon a new install of Mp3tag (3.27 on a new laptop) it wasn't appearing in the context menu
What I tried:
-Replacing it with the old version from my last laptop, (v3.17) - no use it was definitely not fault of the app
-The command line method mentioned in this thread: [MP3Tag no longer in context menu Win11](https://community.mp3tag.de/t/mp3tag-no-longer-in-context-menu-win11/58153) - "OK, as a last resort you can try manually registering the shell extension from a command prompt with admin rights: cd regsvr32 Mp3tagShell.dll", I got an error when trying it, I expect I did something wrong so maybe it'll work for others
-Restarting my laptop (probably should have done this first) - didn't help
-Then as a Hail Mary I didn't expect to work I tried the seemingly stupid method mentioned in the same thread to restart File Explorer in Task Manager - this method worked immediately, completely sorted
TLDR: if the context menu isn't installing it might sound stupid but restarting File Explorer via the Task Manager can actually help 😃
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [August 14, 2024, 2:38pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597/2 "2024-08-14T14:38:20Z")
Thanks for your feedback.
> [@Tera](#):
>
> Then as a Hail Mary I didn't expect to work I tried the seemingly stupid method mentioned in the same thread to restart File Explorer in Task Manager - this method worked immediately, completely sorted
For future readers:
> [@Installation & Backup](https://community.mp3tag.de/t/installation-backup/964/5):
>
> Right-click context menu is missing on Windows 11 Assuming you've already restarted explorer.exe via the right-click context menu in Task Manager (or have rebooted Windows), this is happening sometimes on Windows 11 for reasons which I still trying to find out. What might help in those cases and when the classic context menu is preferred, is to manually register the shell extension from a command prompt with admin rights: cd \ regsvr32 Mp3tagShell.dll
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 14, 2024, 2:50pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597/3 "2024-08-14T14:50:36Z")
Thanks for sharing your findings. In addition, I recently learned (by experiencing it myself) that some context-menu items don't show up on the first click, but require a second try to appear.
Here's at least one additional person that shares this observation: [Everyday Windows annoyances: The mercurial context menu](https://blog.yuo.be/2024/07/10/everyday/)
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### Author:  [@ki8il](https://community.mp3tag.de/u/ki8il)
#### Post date: [June 6, 2025, 8:27pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597/4 "2025-06-06T20:27:02Z")
I thought I would add my experience to the list. A few months ago I updated from windows 10 to 11. That went better than I expected and Mp3Tag worked, but its link was put in the second level of the explorer context menu. About a week ago I updated Mp3 tag to v3.30. I got the error below and context menu link was gone. I tried deleting and reinstalling Mp3Tag, restoring Windows to a previous restore point, deleting every file I could find associated with Mp3tag. Nothing made a difference, Mp3Tag worked as it always had except for the explorer context menu link. Then I ran across this post suggesting to restart explorer from task manager. It seemed crazy but I gave it a try and it worked. Not only that but it moved to the first level of the context menu, exactly what I wanted.
I have used Mp3Tag for some time and its always been stable. Florian did a great job. I don’t know if this is a bug or something I did when I installed the update but if anyone understands I would be interested.
Provisioning Sparse Package failed
C:\Program Files\Mp3tag
Mp3tagShell.msix
Windows can't provision the package
35795FlorianHeidenreich.Mp3tag.ShellExtension\_3.29.1.0\_x64
hyhc94k68ebpm because it is not installed on a system volume.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [August 26, 2025, 2:14pm UTC](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597/5 "2025-08-26T14:14:19Z")
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