# Not showing the Year, Comment, Copyright and Web address details. **URL:** \ **Category:** Support\ **Created:** [January 12, 2013, 10:46am UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343 "2013-01-12T10:46:53Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![DetlevD](https://community.mp3tag.de/user_avatar/community.mp3tag.de/detlevd/32/123_2.png) [@DetlevD](https://community.mp3tag.de/u/DetlevD)\ **Post date:** [January 14, 2013, 10:29am UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/21 "2013-01-14T10:29:55Z")
> [@Giribabu](#): > > ... two points are not representing our case. See post#14 ... did you try "My last idea for your problem is ..."? As a last resort you may send one file which exposes the error to [info@mp3tag.de](mailto:info@mp3tag.de) DD.20130114.1224.CET ---
**Author:** ![DetlevD](https://community.mp3tag.de/user_avatar/community.mp3tag.de/detlevd/32/123_2.png) [@DetlevD](https://community.mp3tag.de/u/DetlevD)\ **Post date:** [January 14, 2013, 2:42pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/22 "2013-01-14T14:42:31Z")
> [@Giribabu](#): > > I just followed your suggestions. MP3Diag showing these problems ... I think these two points are not representing our case. Please send us the Mp3Diags session files, which are related to the performed test ... Mp3Diags.dat Mp3Diags.ini For your interest ... ... a Mp3Diags report about a mp3 file, which has two ID3v2.3 tags embedded, could look like this ... ![](https://community.mp3tag.de/uploads/default/original/2X/4/4d2df3b9f7c6f954441a04bedba139990b7e8ed2.png) DD.20130114.1718.CET ![](https://community.mp3tag.de/uploads/default/original/2X/4/4d2df3b9f7c6f954441a04bedba139990b7e8ed2.png) ---
**Author:** ![Giri\_Babu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/g/a87d85/32.png) [@Giri\_Babu](https://community.mp3tag.de/u/Giri_Babu)\ **Post date:** [January 14, 2013, 5:50pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/23 "2013-01-14T17:50:59Z")
> [@DetlevD](#): > > Perhaps there are multiple stacked tags that cover each other and interfere. > For testing (use a file copy), you can cut out resp. remove [Ctrl]+ the currently visible ID3 Tag (check and set Mp3tag Options), and then examine, whether there has become another ID3 Tag visible or not. > > DD.20130113.1109.CET 1. I pressed File\>Remove Tag (Ctrl+R) and removed tags. 2. Then freshly typed tags and copied to my phone. ![:w00t:](https://community.mp3tag.de/uploads/default/original/1X/cb01eca72fe9339ff6f3ec9f1e3c5fe002be0f0a.gif ":w00t:") Amazingly it worked!!!! 3. After all, I added album artwork (size 300x300, 55.6 kb, created with photoshop cs 5) to this album and freshly copied to my phone (previous one delected). Then the problem remained same. Not showing particular details! 4. Then I removed Album Artwork from my album and freshly copied to my phone. No use. Its not showing above discussed details. In these trials I used "ISO-8859-1". ('UTF-16' was completely not useful.) I am not understanding exactly what happening, but now I am suspecting on second time saving of my album with Mp3Tag. ---
**Author:** ![DetlevD](https://community.mp3tag.de/user_avatar/community.mp3tag.de/detlevd/32/123_2.png) [@DetlevD](https://community.mp3tag.de/u/DetlevD)\ **Post date:** [January 14, 2013, 6:21pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/24 "2013-01-14T18:21:19Z")
> [@Giribabu](#): > > 1. I pressed File\>Remove Tag (Ctrl+R) and removed tags. 2. Then ... 3. After all ... 4. Then ... > In these trials I used "ISO-8859-1". ('UTF-16' was completely not useful.) > I am not understanding exactly what happening ... Sorry you did break the currently test scenario while supporting you with our remote help. I am glad that you partly got new insights. The description of the new test conditions sounds as the problem has nothing to do with Mp3tag. I recommend that you get an account in the NOKIA user group and ask your questions over there. The problems seem to be hardware resp. firmware related. Ask for the allowed image type, the maximal size of the embedded cover image, the allowed tag type, the allowed character set, and so on. Ask them to update their user manual. Good luck! DD.20130114.2016.CET ---
**Author:** ![Giri\_Babu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/g/a87d85/32.png) [@Giri\_Babu](https://community.mp3tag.de/u/Giri_Babu)\ **Post date:** [January 14, 2013, 6:41pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/25 "2013-01-14T18:41:53Z")
> [@DetlevD](#): > > Sorry you did break the currently test scenario while supporting you with our remote help. > I am glad that you partly got new insights. > The description of the new test conditions sounds as the problem has nothing to do with Mp3tag. > I recommend that you get an account in the NOKIA user group and ask your questions over there. > The problems seem to be hardware resp. firmware related. > Ask for the allowed image type, the maximal size of the embedded cover image, the allowed tag type, the allowed character set, and so on. > Ask them to update their user manual. > Good luck! > > DD.20130114.2016.CET May be your also correct. But images (Album Artworks) showing properly in my device. Other albums converted other than MP3Tag also showing the details correctly. So how can I ask NOKIA about my problem? Now I decided to go as it is. Thank You DetlevD for your kind help here and through out this forum. ---
**Author:** ![DetlevD](https://community.mp3tag.de/user_avatar/community.mp3tag.de/detlevd/32/123_2.png) [@DetlevD](https://community.mp3tag.de/u/DetlevD)\ **Post date:** [January 14, 2013, 7:04pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/26 "2013-01-14T19:04:45Z")
> [@Giribabu](#): > > ... So how can I ask NOKIA about my problem? ... I don't know ... try Google search machine or maybe ... [http://discussions.nokia.com/](http://discussions.nokia.com/) DD.20130114.2100.CET ---
**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\ **Post date:** [February 9, 2026, 12:24pm UTC](https://community.mp3tag.de/t/not-showing-the-year-comment-copyright-and-web-address-details/14343/27 "2026-02-09T12:24:16Z")
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