# Online Information doesn't work (freedb, etc...)
**URL:** https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289
**Category:** Support
**Created:** [February 18, 2008, 6:31pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289 "2008-02-18T18:31:57Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@crazyneo](https://community.mp3tag.de/u/crazyneo)
#### Post date: [February 18, 2008, 6:31pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/1 "2008-02-18T18:31:57Z")
Every time I try to use the online information to fill the tags automatically, and highlighting only the songs of a certain CD, it always gives a error, no matter what the service I use. How do I solve this?
Pics very much related 😉
[Screenshot](http://img2.freeimagehosting.net/uploads/f2f25dd108.jpg)
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [February 18, 2008, 6:36pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/2 "2008-02-18T18:36:39Z")
Can you please try it with the current [Development Build](http://developer.mp3tag.de) first, before we're going any further?
Screenshot URL doesn't seem to work for me.
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### Author:  [@crazyneo](https://community.mp3tag.de/u/crazyneo)
#### Post date: [February 18, 2008, 7:22pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/3 "2008-02-18T19:22:49Z")
Okay. I updated to 2.39p, still the error stays the same.
[Screenshot 1 (Amazon)](http://img30.picoodle.com/img/img30/4/2/18/f_Semttulom_c4cd138.jpg)
[Screenshot 2 (freedb)](http://img34.picoodle.com/img/img34/4/2/18/f_Semttulo2m_0ba1dd0.jpg)
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [February 18, 2008, 8:17pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/4 "2008-02-18T20:17:02Z")
Have you followed the instructions from [this post](https://community.mp3tag.de/t/2748/1)?
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### Author:  [@crazyneo](https://community.mp3tag.de/u/crazyneo)
#### Post date: [February 18, 2008, 8:31pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/5 "2008-02-18T20:31:42Z")
Yes. Firewall is off, and I used some of the instructions on that post (except the timeout option, which I couldn't find), for no effect.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [February 18, 2008, 8:47pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/6 "2008-02-18T20:47:57Z")
Mm, I think I'm running out of ideas. Are you using a proxy?
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### Author:  [@crazyneo](https://community.mp3tag.de/u/crazyneo)
#### Post date: [February 18, 2008, 8:54pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/7 "2008-02-18T20:54:07Z")
> [@crazyneo](#):
>
> Yes. Firewall is off, and I used some of the instructions on that post (except the timeout option, which I couldn't find), for no effect.
Nope. Maybe you shouldn't blame your software, as I also cannot connect to freedb in foobar2000. It's just weird, I tought it was an issue with freedb, and by trying Amazon or similar it would work...
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:20pm UTC](https://community.mp3tag.de/t/online-information-doesnt-work-freedb-etc/6289/8 "2026-02-09T12:20:47Z")