# Only filename appears on my portable mp3 player

**URL:** https://community.mp3tag.de/t/only-filename-appears-on-my-portable-mp3-player/64336
**Category:** Support
**Tags:** player
**Created:** [April 8, 2024, 3:41am UTC](https://community.mp3tag.de/t/only-filename-appears-on-my-portable-mp3-player/64336 "2024-04-08T03:41:52Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 8, 2024, 5:23am UTC](https://community.mp3tag.de/t/only-filename-appears-on-my-portable-mp3-player/64336/2 "2024-04-08T05:23:38Z")

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> [@Travwm](#):
>
> Why doesn't it show me the artist and song title?

This is probably a question that only the player's support can answer in depth.

You could check: what kind of files are these? MP3, MP4, FLAC, WAV?  
If they are MP3 files: which tag versions do they have? V1? V2.x? APE?  
Are the files OK?  
Here is a list of programs to check the consistency:

> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …

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