# Problem with Mp3tag Help

**URL:** https://community.mp3tag.de/t/problem-with-mp3tag-help/11628
**Category:** Support
**Created:** [February 23, 2011, 8:55am UTC](https://community.mp3tag.de/t/problem-with-mp3tag-help/11628 "2011-02-23T08:55:11Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![aharpur](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/a/ecae2f/32.png) [@aharpur](https://community.mp3tag.de/u/aharpur)
#### Post date: [February 23, 2011, 8:55am UTC](https://community.mp3tag.de/t/problem-with-mp3tag-help/11628/1 "2011-02-23T08:55:11Z")

</div>

I have been using Mp3tag successfully for a few years.

Now I have encountered this problem. When I click on Help/Contents I do not get the Help page, but instead another program opens. This is Notepad++, a text editor I also use.

The same thing happens when I press F1.

I have tried downloading the latest versions of both Mp3tag and Notepad++, but the problem remains.

If I disable Notepad++ the problem disappears. Otherwise the only way I can get Help is via the Mp3tag website.

It seems there is some conflict between Mp3tag and Notepad++. Any ideas?

---

<div class="post-metadata">

### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 23, 2011, 11:27am UTC](https://community.mp3tag.de/t/problem-with-mp3tag-help/11628/2 "2011-02-23T11:27:15Z")

</div>

> [@Guildenstern](#):
>
> ...When I click on Help/Contents I get ... Notepad++... Any ideas?

Check in the WIndows Explorer which application is associated with html-files.  
You can check this by doubleclicking a html-file.

if it is not an internet browser then try to change that.  
(it could be that you either tried to open a similar files with notepad++ and acknowledged that notepad++ should always open this file type or notepad++ grabbed these file types during installation.)

---

<div class="post-metadata">

### Author: ![aharpur](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/a/ecae2f/32.png) [@aharpur](https://community.mp3tag.de/u/aharpur)
#### Post date: [February 23, 2011, 10:45pm UTC](https://community.mp3tag.de/t/problem-with-mp3tag-help/11628/3 "2011-02-23T22:45:43Z")

</div>

Thanks, ohrenkino. You put me on the right track. I have fixed the problem, though I still can't really explain it.

I found that while html files were associated with my browser (Chrome), htm files were associated with Notepad++. Don't ask me how this happened. I have never made any conscious distinction between htm and html extensions. When I sorted this out and associated both extensions with Chrome all is well and I can get Mp3tag Help as I should.

The really peculiar thing though is that I have looked at the Mp3tag Help files in their Programs folder and found that they are all html files. If they were htm files that would explain everything but now I am still confused.

But the main thing is the problem is solved.

Thanks for your help.

---

<div class="post-metadata">

### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:22pm UTC](https://community.mp3tag.de/t/problem-with-mp3tag-help/11628/4 "2026-02-09T12:22:56Z")

</div>


