# Problems uninstalling 32-bit version when older 64-bit version on PC

**URL:** <https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766>\
**Category:** Support\
**Created:** [November 15, 2023, 2:45pm UTC](https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766 "2023-11-15T14:45:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dangthrimble](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/aeb1de/32.png) [@Dangthrimble](https://community.mp3tag.de/u/Dangthrimble)\
**Post date:** [November 15, 2023, 2:45pm UTC](https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766/1 "2023-11-15T14:45:34Z")

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Hi, I have been using Mp3tag on my Windows PC for a good while and have never had a problem with it, until now. It appears I have accidentally installed version 3.19 of the 32-bit version and version 3.18 of the 64-bit version. I want to update to version 3.23 of the 64-bit version.

When I try to install version 3.23, I am told an existing 32-bit installation has been found that needs to be uninstalled.

If I go into `Settings/Apps & features`, the version that is shown is the 64-bit version, which I don't want to uninstall (don't want to lose the config, but I don't appear to have the option to retain it).

If I go into `C:\Program Files (x86)\Mp3tag` and run `Mp3tagUninstall.exe`, I am told to close Mp3tag, but it isn't running! Consequently, I can't uninstall this version.

Any ideas? Thanks

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [November 15, 2023, 2:49pm UTC](https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766/2 "2023-11-15T14:49:53Z")

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Install the old version,  
save the configuration with the function in the File menu.  
Uninstall the old version.  
Do the same with all older versions.  
Install the new version.

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**Author:** ![Dangthrimble](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/aeb1de/32.png) [@Dangthrimble](https://community.mp3tag.de/u/Dangthrimble)\
**Post date:** [November 15, 2023, 3:07pm UTC](https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766/3 "2023-11-15T15:07:19Z")

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@ohrenkino

The old 64-bit version was already installed so I saved the config then uninstalled the 64-bit version, but did find I had the option to retain the config.

Tried to uninstall the 32-bit version using `C:\Program Files (x86)\Mp3tag\Mp3tagUninstall.exe` and was told, again, to close Mp3tag! It still isn't running.

Installed the latest 32-bit version so it appeared in `Settings/Apps & features`, then uninstalled it from there.

Successfully installed the latest 64-bit version. Config looks good.

Thanks for the help.

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [February 9, 2026, 12:30pm UTC](https://community.mp3tag.de/t/problems-uninstalling-32-bit-version-when-older-64-bit-version-on-pc/62766/4 "2026-02-09T12:30:11Z")

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