# Problems with Chinese characters **URL:** https://community.mp3tag.de/t/problems-with-chinese-characters/57361 **Category:** Support **Created:** [May 21, 2022, 8:39am UTC](https://community.mp3tag.de/t/problems-with-chinese-characters/57361 "2022-05-21T08:39:27Z") **Posts on this page:** 1 **Showing post:** 4
### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino) #### Post date: [May 22, 2022, 5:16am UTC](https://community.mp3tag.de/t/problems-with-chinese-characters/57361/4 "2022-05-22T05:16:59Z")
could it be that you have applied a filter? AFAIK: MP3tag gets the files as they are presented by the OS. If the OS sees them then MP3tag should see them as well. What does the status bar at the bottom show? Does the number of loaded files match the number of shown files? There have been reports about left-out files which were damaged to such an extent that MP3tag would not load them. So, if the files are new files, then please check them for integrity first (really with a tool, playing them is not enough). > [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633): > > It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is … --- _[View the full topic](https://community.mp3tag.de/t/problems-with-chinese-characters/57361)._