# \[Right Context Menu\] AppModel-Runtime-216 Cannot create the Desktop AppX container for package
**URL:** https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508
**Category:** Support
**Created:** [July 10, 2023, 8:44am UTC](https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508 "2023-07-10T08:44:21Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@CharlieRAnimaMX](https://community.mp3tag.de/u/CharlieRAnimaMX)
#### Post date: [July 10, 2023, 8:44am UTC](https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508/1 "2023-07-10T08:44:21Z")
As the title suggests, apparently the 64bit version has problems with the context menu in windows 11.
_Although the topic has been addressed in support, the threads that I have found are closed or temporarily patched making rollbacks to previous versions (or are prior to 2022)_
At each system start and after each click of the right mouse button, The context menu options for mp3tag are not generated, an event 216 error is created in the event viewer.
_-Both clean installation and updates persists. [Also tested the dev version.]_
**To replicate:**
-Basically it is only necessary to install the 64bit version in windows 11 and press the right button to open a contextual menu in any window to trigger the event.
System:
**-Event viewer Details**
```auto
0x80070002: Cannot create the Desktop AppX container for package 35795FlorianHeidenreich.Mp3tag.ShellExtension_3.16.1.0_x64__hyhc94k68ebpm because an error was encountered configuring the runtime.
-
-
216
0
2
0
0
0x2000000000000008
18213
Microsoft-Windows-AppModel-Runtime/Admin
CharlieUSTCN
-
2147942402
35795FlorianHeidenreich.Mp3tag.ShellExtension_3.16.1.0_x64__hyhc94k68ebpm
35795FlorianHeidenreich.Mp3tag.ShellExtension_3.16.1.0_x64__hyhc94k68ebpm-S-1-5-21-1984799049-903976227-3518447494-1001
```
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 10, 2023, 8:51am UTC](https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508/2 "2023-07-10T08:51:36Z")
> [@CharlieRAnimaMX](#):
>
> As the title suggests, apparently the 64bit version has problems with the context menu in windows 11.
Which version did you have installed before? The 32-bit version?
Did you follow the extra notes as linked in this thread?
> [@Mp3tag Development Build Status](https://community.mp3tag.de/t/mp3tag-development-build-status/455):
>
> Date: 2023-12-22 Version: 3.23c Status: Beta Download: 32-bit [mp3tagv323csetup.exe](https://download.mp3tag.de/mp3tagv323csetup.exe) 64-bit [mp3tagv323c-x64-setup.exe](https://download.mp3tag.de/mp3tagv323c-x64-setup.exe) (additional [notes](https://community.mp3tag.de/t/notes-on-the-64-bit-version-of-mp3tag/57250)) 3.23c (2023-12-22) FIX: cover preview control at Extended Tags and Tag Sources was not square on all systems. ([#63076](https://community.mp3tag.de/t/63076)) FIX: File List was not refreshed with performed changes after an error occurred when renaming via converter Filename - Filename with a format string that did not match all selected files. ([#63159](https://community.mp3tag.de/t/63159)) FIX: focus on File List w…
And could you also try the methods from this thread:
> [@No Explorer context menu on Windows 11](https://community.mp3tag.de/t/no-explorer-context-menu-on-windows-11/57662):
>
> Okay, I made the registry hack and am getting the context menu. But I'm getting "no permissions" message when I try to use it. Even on a local (not network disc). I have sharing enabled. Ideas. This is Windows 11.
if you do not succeed, a detailed description of what you did and what the reaction was would be helpful.
---
### Author:  [@CharlieRAnimaMX](https://community.mp3tag.de/u/CharlieRAnimaMX)
#### Post date: [July 10, 2023, 9:41am UTC](https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508/3 "2023-07-10T09:41:15Z")
_I did a clean install of W11 in February, I have always used the 64 version and I usually update them as soon as they come out. I started noticing the error in 3.20 [I didn't give it importance until 3.21 since it kept generating]_
**Ok testing the proposed solutions:**
1. Uninstalling the 64, reboot and Tested the 32bit version. No problem, no event is generated and the context menu works
2. Uninstalling the 32 bit version and reinstalling the 64 Dev. (without reboot) - the program works, but there is no context menu, No event is generated in the viewer
2,5. After reboot
- Everything works normally, AppX events have not been generated and the contextual menu is already displayed and works
**It seems that contrary to the release notes where it happened when going from 64 to 64, if the 32-bit version is installed and then the 64-bit version, the problem does not occur and has been solved [at least for me right now]**
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [August 9, 2023, 9:41am UTC](https://community.mp3tag.de/t/right-context-menu-appmodel-runtime-216-cannot-create-the-desktop-appx-container-for-package/61508/4 "2023-08-09T09:41:42Z")
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