# Runtime error on closing Mp3tag or saving config

**URL:** <https://community.mp3tag.de/t/runtime-error-on-closing-mp3tag-or-saving-config/15120>\
**Category:** Support\
**Created:** [October 20, 2013, 8:22am UTC](https://community.mp3tag.de/t/runtime-error-on-closing-mp3tag-or-saving-config/15120 "2013-10-20T08:22:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jfulcher78](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/j/9dc877/32.png) [@jfulcher78](https://community.mp3tag.de/u/jfulcher78)\
**Post date:** [October 20, 2013, 8:22am UTC](https://community.mp3tag.de/t/runtime-error-on-closing-mp3tag-or-saving-config/15120/1 "2013-10-20T08:22:07Z")

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Hi,

I'm getting a runtime error whenever I close Mp3tag (version 2.58) - screeshot of the error attached.

It says the error is in the file: szipfile.cpp, line 1031, term m\_zf.pfileZip!=NULL, code 00000000

I can't save configuration for the same reason.

The mp3tag log doesn't seem to be updating otherwise I'd have attached it - and i think the problem is relating to the read protect my PC is placing on the Mp3tag directory, which is within:

C:\Users\Jordan\AppData\Roaming\Mp3tag

When I uncheck read only the computer automatically reverses it.

I'm using Windows 8 - is this a compatibility thing?

![](https://community.mp3tag.de/uploads/default/original/2X/1/1ea3e63acaa9e0dc02935b4fedc42bae0b2b9097.jpg)

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [October 20, 2013, 11:51am UTC](https://community.mp3tag.de/t/runtime-error-on-closing-mp3tag-or-saving-config/15120/2 "2013-10-20T11:51:07Z")

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You have to be the owner of the mp3tag folder in %appdata%.  
If you installed mp3tag with a different account then it does not work.  
It is not enough to have the role of an administrator.

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [February 9, 2026, 12:24pm UTC](https://community.mp3tag.de/t/runtime-error-on-closing-mp3tag-or-saving-config/15120/3 "2026-02-09T12:24:42Z")

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Closed on February 9, 2026, 12:24pm UTC