# Runtime error when using right-click tools

**URL:** https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250
**Category:** Fixed Bugs
**Tags:** bug-fixed
**Created:** [July 9, 2018, 3:16am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250 "2018-07-09T03:16:41Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![dmc72](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@dmc72](https://community.mp3tag.de/u/dmc72)
#### Post date: [July 9, 2018, 3:16am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/1 "2018-07-09T03:16:41Z")

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Hope someone can help me out.  
When i right click a song and go to tools menu , i get a runtime error  
file: y:\projects\mp3tag\mtmmainframe.cpp  
line: 5251

i have a couple "tools" setup and they are all doing this.

this started when i upgraded to 2.88h from 2.78

any sugestions?

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 9, 2018, 5:06am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/2 "2018-07-09T05:06:11Z")

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Perhaps you rename the mp3tag.cfg and see if a fresh start with that leads to a more glitch free performance.  
(Rename so that you can re-use it if that did not remedy the cause)

Another attempt would be: rename the tools.ini file and then (after a restart of MP3tag) create a new tool and see if it works. If that is the case, then the tools.ini is corrupt for whatever reason and you have to create the tools anew.

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [July 9, 2018, 6:38am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/3 "2018-07-09T06:38:42Z")

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> [@dmc72](#):
>
> When i right click a song and go to tools menu , i get a runtime error

Can you post the details of the tool configuration and the complete filepath of the file that triggers this error?

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### Author: ![dmc72](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@dmc72](https://community.mp3tag.de/u/dmc72)
#### Post date: [July 10, 2018, 2:25am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/4 "2018-07-10T02:25:52Z")

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Thanks for the quick responses.

I tried the re-naming of mp3tag.cfg and tools.ini and had same error after making a tool again.

on a different computer i installed 2.88a and tools worked. I then installed 2.88h and am having same error

here are 2 of the tools from the tools.ini  
I aslo tried directing thru to firefox and opera and neither worked.  
I aslo tried just building a tool to open /windows/notepad.exe without any parameters and same error(worked on 2.88a)

[#0]  
MTTOOLSNAME=google-coverart  
MTTOOLSPARAM=http://www.google.com/search?q\u003d"$replace(%artist% %album%, ,+,&,+)"&tbm\u003disch  
MTTOOLSPATH=C:\Program Files (x86)\Google\Chrome\Application\chrome.exe  
MTTOOLSINST=0

[#1]  
MTTOOLSNAME=Discogs-artist  
MTTOOLSPARAM=https://www.discogs.com/search/?q\u003d"%artist%"&type\u003dall  
MTTOOLSPATH=C:\Program Files (x86)\Google\Chrome\Application\chrome.exe  
MTTOOLSINST=0

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [July 10, 2018, 5:50am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/5 "2018-07-10T05:50:46Z")

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OK, the tools are working here. Are the files on a special drive/NAS?

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### Author: ![dmc72](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@dmc72](https://community.mp3tag.de/u/dmc72)
#### Post date: [July 10, 2018, 3:16pm UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/6 "2018-07-10T15:16:14Z")

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Originally files were on a network drive, but moved them to the local desktop and get same error.

I will install on another computer that has never had mp3tag installed and see what that gets me.

I guess I can try the portable install too to see if makes any difference..

It will be a day or 2 before I have time to check, but will report back

Thanks

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### Author: ![dmc72](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@dmc72](https://community.mp3tag.de/u/dmc72)
#### Post date: [July 11, 2018, 1:16am UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/7 "2018-07-11T01:16:43Z")

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(forget my last post tested from the wrong folder.)

Anyways, i retested , and the errors are only coming when the files are on my network drive.  
I went back and tested the different betas.  
2.88e test ok  
2.88f runtime line 5260  
2.88h + 289 runtime error 5251

is this a bug or is this a problem just on my network?  
I am using an "Unraid" samba share

if you need me test anything, just let me know

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<div class="post-metadata">

### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [July 12, 2018, 4:53pm UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/8 "2018-07-12T16:53:16Z")

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I've fixed the issue with [Mp3tag v2.89a](https://community.mp3tag.de/t/455).

Thanks for reporting and testing!

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<div class="post-metadata">

### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [December 28, 2018, 2:12pm UTC](https://community.mp3tag.de/t/runtime-error-when-using-right-click-tools/42250/9 "2018-12-28T14:12:12Z")

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