...
```
If I may offer a piece of advice, Florian: unless you can find a universal method that works for all keyboards and solves the problem, it would be great to keep both programming approaches—the one in Mp3tag v3.36 and the one in Mp3tag v3.37-beta.2 (beta-1)—by adding an option in the settings that lets us choose between these two command methods.
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 15, 2026, 3:39pm UTC](https://community.mp3tag.de/t/shift-del-broken/60573/24 "2026-10-15T15:39:54Z")
I don't plan to add a dedicated configuration setting for that, but I've also tried with a French (Canadian) and French (France) keyboard layout and it still works (using Windows 11, though).
Can you try again with [Mp3tag v3.37-beta.3](https://community.mp3tag.de/t/455) (I've slightly changed Ctrl key press detection), also make sure to check **Options → Field Values** to confirm a field value was successfully added/removed.
---
### Author:  [@Sergius](https://community.mp3tag.de/u/Sergius)
#### Post date: [October 15, 2026, 6:52pm UTC](https://community.mp3tag.de/t/shift-del-broken/60573/25 "2026-10-15T18:52:20Z")
The 3nd video using Mp3tag v3.37-beta.3 (Windows 10)
Hello @Florian, unfortunately, it didn't work with this new update.
(Left) Shift+CTRL Return & Delete - This feature works very well
(Right) Shift+CTRL Return & Delete - This feature does not work
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 16, 2026, 3:03pm UTC](https://community.mp3tag.de/t/shift-del-broken/60573/26 "2026-10-16T15:03:46Z")
I've now also tried to reproduce this under Windows 10 with both French (Canadian) and French (France) keyboard layouts, and it works without problems for both left and right ctrl keys.
I'm still not sure why you have these different results. One possibility is, that a different tool is interfering with the keyboard shortcuts on your system. I'll leave it as it is now.
---
### Author:  [@Sergius](https://community.mp3tag.de/u/Sergius)
#### Post date: [October 16, 2026, 3:27pm UTC](https://community.mp3tag.de/t/shift-del-broken/60573/27 "2026-10-16T15:27:21Z")
Hello @Florian, I don't understand it either; I also wonder why Mp3tag v3.36 works perfectly on all my computers, whereas Mp3tag v3.37-beta.2 and beta.3 don't work on most of them. Perhaps, as you suggested, another tool might be interfering with the keyboard shortcuts... I hope you manage to find the problem someday... thanks for trying...
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 16, 2026, 3:31pm UTC](https://community.mp3tag.de/t/shift-del-broken/60573/28 "2026-10-16T15:31:24Z")
> [@Sergius](#):
>
> I don't understand it either; I also wonder why Mp3tag v3.36 works perfectly on all my computers, whereas Mp3tag v3.37-beta.2 and beta.3 don't work on most of them.
> [@Florian](#):
>
> v3.36 uses Shift+Return and Shift+Del for adding and removing the custom field values. Pressing Ctrl doesn't have an effect there.
This is the explanation. The shortcut didn't require the Ctrl key in v3.36, and it seems that pressing the right Ctrl key on most (but not all) of your systems doesn't send the actual key code that's associated with the Ctrl key (as if it was remapped to something different).
[Previous page](https://community.mp3tag.de/t/shift-del-broken/60573.md?page=1)