# Text is missing

**URL:** https://community.mp3tag.de/t/text-is-missing/45584
**Category:** Support
**Created:** [May 31, 2019, 8:44pm UTC](https://community.mp3tag.de/t/text-is-missing/45584 "2019-05-31T20:44:53Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![villuvallu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/v/ce73a5/32.png) [@villuvallu](https://community.mp3tag.de/u/villuvallu)
#### Post date: [May 31, 2019, 8:44pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/1 "2019-05-31T20:44:53Z")

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Hello!

I don't know why, but all text from the columns on the left (Artist, album etc.) are missing and it's really hard to edit information.

Here's a pic:

 ![Sieppaa](https://community.mp3tag.de/uploads/default/original/2X/7/78ef3e169bd83d6b3d38967af44da02b05c2bbe0.png)

Thank you.

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 31, 2019, 8:47pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/2 "2019-05-31T20:47:31Z")

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You have to select at least one entry in the files list to see data in the tag panel.

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### Author: ![villuvallu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/v/ce73a5/32.png) [@villuvallu](https://community.mp3tag.de/u/villuvallu)
#### Post date: [June 3, 2019, 12:00am UTC](https://community.mp3tag.de/t/text-is-missing/45584/3 "2019-06-03T00:00:16Z")

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Yeah, but even if I do I don't have text. Maybe this has to do with me migrating my OS to an SSD couple of months back.

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### Author: ![poster](https://community.mp3tag.de/user_avatar/community.mp3tag.de/poster/32/4881_2.png) [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [June 3, 2019, 4:43am UTC](https://community.mp3tag.de/t/text-is-missing/45584/4 "2019-06-03T04:43:48Z")

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I even cannot see any field-description in the tag-panel.  
Why don't you just reinstall MP3Tag?

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<div class="post-metadata">

### Author: ![villuvallu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/v/ce73a5/32.png) [@villuvallu](https://community.mp3tag.de/u/villuvallu)
#### Post date: [June 3, 2019, 12:50pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/5 "2019-06-03T12:50:58Z")

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Believe me, I've tried. No clue why I'm having issues.

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### Author: ![poster](https://community.mp3tag.de/user_avatar/community.mp3tag.de/poster/32/4881_2.png) [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [June 3, 2019, 1:32pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/6 "2019-06-03T13:32:14Z")

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Did you delete the file `mp3tag.cfg`?

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<div class="post-metadata">

### Author: ![villuvallu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/v/ce73a5/32.png) [@villuvallu](https://community.mp3tag.de/u/villuvallu)
#### Post date: [June 3, 2019, 9:07pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/7 "2019-06-03T21:07:57Z")

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Hmm, I can't seem to find that in any folder. I haven't deleted any files myself, so could it have been an installing issue? I have tried reinstalling though.

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 4, 2019, 4:38am UTC](https://community.mp3tag.de/t/text-is-missing/45584/8 "2019-06-04T04:38:25Z")

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Reinstalling does not really help as it only replaces updated program files but not the files that were modified by the user.  
You would have to remove MP3tag completely.

She the FAQs for possible places where to find mp3tag.cfg:

> [@Installation & Backup](https://community.mp3tag.de/t/installation-backup/964/2):
>
> Can I keep my settings when updating to a new version? Yes, you can install a new version over an already installed version. The installation program will keep/upgrade your settings. Can I backup my settings or use them on a different computer? Yes, To backup your settings, please choose File → Save configuration. To restore the backup, you have to unzip the backup archive to the folder that opens when you choose File → Open configuration folder. Close Mp3tag to ensure that all files c…

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### Author: ![poster](https://community.mp3tag.de/user_avatar/community.mp3tag.de/poster/32/4881_2.png) [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [June 4, 2019, 4:54am UTC](https://community.mp3tag.de/t/text-is-missing/45584/9 "2019-06-04T04:54:49Z")

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There has to be this file because it is created during installation.

How did you install MP3Tag, normal installation or portable installation?  
If you install it normal the settings of MP3Tag are stored in the hidden windows-folder  
`%appdata%\mp3tag`

During first start of the program there is a file with the name `ursfield.ini` created in `%appdata%\mp3tag\data`. This file contains all setting-informations of your tag-panel and this file can get corrupted with double entries. Also the file mp3tag.cfg can get corrupted.

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<div class="post-metadata">

### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:28pm UTC](https://community.mp3tag.de/t/text-is-missing/45584/10 "2026-02-09T12:28:07Z")

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