# "There was a problem connecting to the server

**URL:** https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528
**Category:** Mac
**Created:** [July 12, 2023, 3:52pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528 "2023-07-12T15:52:01Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![llpottery](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/l/7ba0ec/32.png) [@llpottery](https://community.mp3tag.de/u/llpottery)
#### Post date: [July 12, 2023, 3:52pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/1 "2023-07-12T15:52:01Z")

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I'm using a bluesound vault 2. The server name on my network used to be "I4vault". Somehow it was changed to "livingroom" (I had to rebuild the vault so the name got changed.) When I try to make changes to the albums, etc. using MP3tag, it gives me an error "There was a problem connecting to the server I4vault" so it cannot update it. How do I tell the MP3tag software that there is a new name for the server? (I'm unable to change the name of the server on the DB.)

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 12, 2023, 4:04pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/2 "2023-07-12T16:04:22Z")

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Are you on a Mac?  
Is this something like this?

> [@Unresponsive because of not existing network share](https://community.mp3tag.de/t/unresponsive-because-of-not-existing-network-share/61437):
>
> Hi, my installation seems to have my old (not existing anymore) network share path still saved somehow in its preferences. On each file operation it takes about 30 seconds of beach ball, and then I get a system error about the connection to a server has failed. Re-Installation of the software did not help, can I manually delete app preferences somewhere?

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### Author: ![llpottery](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/l/7ba0ec/32.png) [@llpottery](https://community.mp3tag.de/u/llpottery)
#### Post date: [July 12, 2023, 4:27pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/3 "2023-07-12T16:27:10Z")

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I am on a Mac (iMac) and sort-of it something like that. this is the message i get when i try moving the album's folder into MP3tag...

![Screenshot 2023-07-12 at 11.40.12 AM](https://community.mp3tag.de/uploads/default/original/2X/f/ffb88a036b1fb65f0933ee28a318be7415735f29.png)

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### Author: ![llpottery](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/l/7ba0ec/32.png) [@llpottery](https://community.mp3tag.de/u/llpottery)
#### Post date: [July 12, 2023, 6:49pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/4 "2023-07-12T18:49:17Z")

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I was able to figure it out with the help of a friend. On the bluesound app, i went to "settings", "player", "room name" and changed it back to "L4vault". The key was that I had to reboot the iMac for it to see only the L4vault DB. It then worked fine.

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [August 11, 2023, 6:50pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/5 "2023-08-11T18:50:14Z")

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