# "There was a problem connecting to the server

**URL:** https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528
**Category:** Mac
**Created:** [July 12, 2023, 3:52pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528 "2023-07-12T15:52:01Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 12, 2023, 4:04pm UTC](https://community.mp3tag.de/t/there-was-a-problem-connecting-to-the-server/61528/2 "2023-07-12T16:04:22Z")

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Are you on a Mac?  
Is this something like this?

> [@Unresponsive because of not existing network share](https://community.mp3tag.de/t/unresponsive-because-of-not-existing-network-share/61437):
>
> Hi, my installation seems to have my old (not existing anymore) network share path still saved somehow in its preferences. On each file operation it takes about 30 seconds of beach ball, and then I get a system error about the connection to a server has failed. Re-Installation of the software did not help, can I manually delete app preferences somewhere?

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