# Time out when retrieving info

**URL:** <https://community.mp3tag.de/t/time-out-when-retrieving-info/57273>\
**Category:** Support\
**Created:** [May 10, 2022, 5:18pm UTC](https://community.mp3tag.de/t/time-out-when-retrieving-info/57273 "2022-05-10T17:18:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ebbremmer](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/e/a6a055/32.png) [@ebbremmer](https://community.mp3tag.de/u/ebbremmer)\
**Post date:** [May 10, 2022, 5:18pm UTC](https://community.mp3tag.de/t/time-out-when-retrieving-info/57273/1 "2022-05-10T17:18:29Z")

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Hello,

Every time I get a time out when I want to retrieve info from Discogs; see image. Can anyone help me?

Thanks.  
 ![mp3tag](https://community.mp3tag.de/uploads/default/original/2X/7/7b269a267a6893768064a44484aafd8030ec42f2.jpeg)

Eric

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [May 10, 2022, 5:28pm UTC](https://community.mp3tag.de/t/time-out-when-retrieving-info/57273/2 "2022-05-10T17:28:29Z")

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there are some threads around in this forum - please look for "oauth 12002" with the search function.  
If your system clock is OK (which means: shows the accurate local time) you probably have to wait for discogs to become operational again.

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [February 9, 2026, 12:29pm UTC](https://community.mp3tag.de/t/time-out-when-retrieving-info/57273/3 "2026-02-09T12:29:46Z")

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