# Track Count is still visible in MusicBee even after removing tags in Mp3tag
**URL:** https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276
**Category:** Support
**Tags:** player
**Created:** [July 13, 2024, 10:08am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276 "2024-07-13T10:08:07Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Herchi](https://community.mp3tag.de/u/Herchi)
#### Post date: [July 13, 2024, 10:08am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/1 "2024-07-13T10:08:07Z")
When I want to clean ALL the tags with "Remove tag" I see with program MusicBee that "track count" is not erased.
[https://imgur.com/iCtbylt](https://imgur.com/iCtbylt)
This has caused me problems when sorting songs with this program: [https://getmusicbee.com/forum/index.php?topic=41454](https://getmusicbee.com/forum/index.php?topic=41454)
I have not found a way to display this tag in mp3Tag either, and the only way I have to delete it is with musicBee.
Is this a bug? Is there no way to delete all the tags really?
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [July 13, 2024, 10:27am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/2 "2024-07-13T10:27:46Z")
You can only delete tags in Mp3tag that Mp3tag can read and that Mp3tag [supports](https://docs.mp3tag.de/mapping/).
If you could provide one of these songs, we could have a look what "special tag" MusicBee is using for "track count".
In the provided 3 songs [here](https://getmusicbee.com/forum/index.php?topic=41454.msg225385#msg225385), I can't find any hint that a "track count" is embedded in these 3 songs. Neither with Mp3tag, nor with `exiftool` nor other audio tools.
They contain only a TRACK number as 01 or 02 or 03.
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [July 13, 2024, 1:09pm UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/3 "2024-07-13T13:09:48Z")
> [@Herchi](#):
>
> I have not found a way to display this tag in mp3Tag either, and the only way I have to delete it is with musicBee.
There isn't a standard field with the name "Track Count". The field you have highlighted is TotalTracks in mp3tag.
> **[Tag Field Mappings – Mp3tag Documentation](https://docs.mp3tag.de/mapping/#:~:text=TOTALDISCS,Total%20Track%20Number)**
>
> Overview of all available tag fields, their names in Mp3tag, and how they are mapped to the internal structures of the different tag formats. Mp3tag is the universal Tag Editor.
I did see your post on the MB forum. I also use MusicBee as I am transitioning away from iTunes. Are you sure the tag you are using isn't one of the custom tag options from within MusicBee? Something you are using to create a count of songs for each album perhaps? These custom calculation fields are not stored in the file metadata, just in the MB database. There would be no field to remove in this case.
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [July 13, 2024, 6:03pm UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/4 "2024-07-13T18:03:09Z")
OK I did some additional investigating here. In MusicBee when you choose a file and right-click\>Edit you can see the tag editor. At the top there is a tab labelled "Tag Inspector" that shows you a list of all tags, and the official spec name of the each field that is stored.
What MusicBee call "Track Count" is the same field "TOTALTRACKS" in mp3tag.
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [July 13, 2024, 7:34pm UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/5 "2024-07-13T19:34:36Z")
> [@MotleyG](#):
>
> What MusicBee call "Track Count" is the same field "TOTALTRACKS" in mp3tag.
If MusicBee works this way (and save the modification back to the song), we should see TOTALTRACKS in Alt + T too, right?
Such a tag could easily be deleted in Mp3tag, right?
---
### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [July 14, 2024, 4:36am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/6 "2024-07-14T04:36:22Z")
> [@LyricsLover](#):
>
> Such a tag could easily be deleted in Mp3tag, right?
Correct. But like many music programs, it is necessary to refresh their database before external changes are reflected. That is most likely the issue here.
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### Author:  [@Herchi](https://community.mp3tag.de/u/Herchi)
#### Post date: [July 14, 2024, 8:13am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/7 "2024-07-14T08:13:38Z")
I thought that when you hit delete tags it deleted all of them, not the ones I knew about.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 14, 2024, 8:23am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/8 "2024-07-14T08:23:43Z")
That depends on the file type.
Form MP3 files you can set which tag versions shall be deleted when you use any function to remove tags.
See Ctrl-OTags\>Mpeg.
Also, unread tag versions are not deleted.
So you have to check which tag version are present in your files and how you treat them, as @MotleyG indicated
> [@MotleyG](#):
>
> The next step needs to be checking other field types you may have stored in these files. Id3v1, id3v2, and ape tags may all coexist. You'll have to check your files and handle them accordingly.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [July 14, 2024, 8:53am UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/9 "2024-07-14T08:53:31Z")
The short screencast in the OT shows that all tag versions are removed from the file (empty Tag column in Mp3tag after Remove Tag), i.e., that no tag data is present in the files. Asking the OP to check for other tag version would, thus, most likely only complicate the support request and potentially create new questions.
The whole issue is now also confirmed as a bug in MusicBee, where it retains track count in its local database even if the data is removed and will be fixed in the MusicBee v3.6. Thanks to MusicBee forum member tjinc for shedding some light into this.
> **[Track Count Field with ID3v2](https://getmusicbee.com/forum/index.php?topic=41466.0)**
>
> Track Count Field with ID3v2
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [July 14, 2024, 12:21pm UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/10 "2024-07-14T12:21:58Z")
> [@Florian](#):
>
> The short screencast in the OT shows that all tag versions are removed from the file (empty Tag column in Mp3tag after Remove Tag), i.e., that no tag data is present in the files.
This reinforces the importance of including a clear screenshot from mp3tag when asking for support here. Glad it was resolved.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [August 13, 2024, 12:22pm UTC](https://community.mp3tag.de/t/track-count-is-still-visible-in-musicbee-even-after-removing-tags-in-mp3tag/65276/11 "2024-08-13T12:22:24Z")
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