# Troubles with connectivity to both MusicBrainz and Bandcamp

**URL:** <https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014>\
**Category:** Support\
**Created:** [October 28, 2026, 3:55pm UTC](https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014 "2026-10-28T15:55:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jmb](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/j/898d66/32.png) [@jmb](https://community.mp3tag.de/u/jmb)\
**Post date:** [October 28, 2026, 3:55pm UTC](https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014/1 "2026-10-28T15:55:06Z")

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I've noticed in recent weeks that both MusicBrainz is experiencing overload and Bandcamp is timing out with a "Failed to authenticate" error

 ![mp3tag err2](https://community.mp3tag.de/uploads/default/original/3X/d/6/d6b4656c75ec4fd4732822da1c2e9d0d5dacec32.jpeg)

 ![mp3tag err1](https://community.mp3tag.de/uploads/default/original/3X/1/c/1c9dc396c2b3e4ad970ef8de37cc860084de14fb.jpeg)

. The MB issue has been documented elsewhere but I don't see anything re: Bandcamp. This is occuring at least four out of five attempts throughout the U.S. ET day and evening.

Are these solely third-party issues. If so, is there a third option to use via mp3tag?

Thanks from a very long time user

mp3tag.exe 3.36.1, Win 64

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**Author:** ![LyricsLover](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/l/c6cbf5/32.png) [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)\
**Post date:** [October 28, 2026, 4:18pm UTC](https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014/2 "2026-10-28T16:18:44Z")

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> [@jmb](#):
>
> This is occuring at least four out of five attempts throughout the U.S. ET day and evening.

Does the same thing happen if you try a VPN with a different country of origin?

The following information is the most current for MusicBrainz:

> [@Troubles with Musicbrainz](https://community.mp3tag.de/t/troubles-with-musicbrainz/72013/2):
>
> This means that the MusicBrainz servers were unable to handle your request. It's because either their server is down or overloaded, much in line of the recent communication around this:

Maybe this is related to your "operation timed out"?  
For MB, it could also be that you are querying a very large release. Or is it the cover art that is very big?

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**Author:** ![jmb](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/j/898d66/32.png) [@jmb](https://community.mp3tag.de/u/jmb)\
**Post date:** [October 29, 2026, 3:42pm UTC](https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014/3 "2026-10-29T15:42:32Z")

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Thanks for following up. I don't use VPNs because of the lag. As mentioned, I've seen the explanation for MusicBrain, but not Bandcamp. The cover art is often a meg or less - standard. The errors occur even if there is no cover art.

Perhaps if there's a way to unauthenticate, reauthenticate Bc, I'd try that next.

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**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\
**Post date:** [October 29, 2026, 3:54pm UTC](https://community.mp3tag.de/t/troubles-with-connectivity-to-both-musicbrainz-and-bandcamp/72014/4 "2026-10-29T15:54:20Z")

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The timeouts you're experiencing are different from the mentioned MusicBrainz 503 responses (which indicate a Service Unavailable error).

Have you tried increasing the timeout at **File → Options → Networking**?

Also, please make sure you're using the latest [Bandcamp Tag Source](https://community.mp3tag.de/t/ws-bandcamp-search-by-url/17838/80) where you search by pasting a Bandcamp URL.