# Unable to connect toTag Sources

**URL:** https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205
**Category:** Support
**Created:** [August 21, 2019, 10:17pm UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205 "2019-08-21T22:17:40Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![steve1k](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/s/9dc877/32.png) [@steve1k](https://community.mp3tag.de/u/steve1k)
#### Post date: [August 21, 2019, 10:17pm UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/1 "2019-08-21T22:17:40Z")

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When trying to find tag source non of them are working Discog, Amason, MusicBrains.  
How do i get them to connect to find album art and album info

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 22, 2019, 4:33am UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/2 "2019-08-22T04:33:49Z")

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Does MP3tag have internet access?  
Test this with Hlep\>Check for new version.  
If you don't get a message box, then MP3tag does not have internet access. You then would have to check your network configuration, probably the list of blocked programs in the firewall.

See also here:

> [@Discogs authorization step by step](https://community.mp3tag.de/t/discogs-authorization-step-by-step/46178/):
>
> I have spent all day Googling and reading posts where folks get stuck on this one. The MP3TAG help index only discusses freedb under the sources topic. There is no obvious way to enter my Discogs token or credentials in MP3TAG. Can I get a step by step set of instructions to get Discogs working as a source in MP3TAG? Thanks! face_with_monocle

Or here:

> [@tag sources](https://community.mp3tag.de/t/tag-sources/11343/):
>
> Is any one having the same problem logging on to the tag sources..... keeep getting message error connecting to server service unavailable ( 503 ) never used to get this till insalling update Any help welcome

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 22, 2019, 5:05am UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/3 "2019-08-22T05:05:28Z")

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Also make sure you're using the latest version of Mp3tag.

You mentioning an Amazon Tag Source makes me suspicious 🧐 — the Amazon Tag Source is long removed from the program and the others have seen multiple updates since then.

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### Author: ![shapiro88](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/s/ea5d25/32.png) [@shapiro88](https://community.mp3tag.de/u/shapiro88)
#### Post date: [August 24, 2019, 2:47am UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/4 "2019-08-24T02:47:19Z")

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I'm having a (perhaps) similar problem (just started today). When I try to connect to Musicbrainz or Discogs, I get a "The file is corrupted" error. Mp3tag also prompts for a new Discogs auth code each time I try to use it.

Running 2.97.

Thanks.

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 24, 2019, 7:56am UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/5 "2019-08-24T07:56:46Z")

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Can you post a screenshot of this error message?

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### Author: ![shapiro88](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/s/ea5d25/32.png) [@shapiro88](https://community.mp3tag.de/u/shapiro88)
#### Post date: [August 24, 2019, 4:42pm UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/6 "2019-08-24T16:42:24Z")

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This morning everything is working (although I did have to reauthorize Discogs again). If it happens again, I'll post a screenshot. Thanks.

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:28pm UTC](https://community.mp3tag.de/t/unable-to-connect-totag-sources/46205/7 "2026-02-09T12:28:13Z")

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