# Unable to input cover art
**URL:** https://community.mp3tag.de/t/unable-to-input-cover-art/54569
**Category:** Support
**Created:** [September 30, 2021, 12:16am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569 "2021-09-30T00:16:30Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [September 30, 2021, 12:16am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/1 "2021-09-30T00:16:30Z")
Ever
since I got a new computer, I haven't been able to tag any files properly, I followed many solutions and I managed to get from "Error 0xc00d36c4" because My computer won't read ID3v2.4 to being able to tag the title and artist and be able to play the audio file. However, everytime I try to upload a cover, after saving, the cover art just disappears. I saw some tickets about APE being there, even after disabling it. same issue still appears. any solutions?
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [September 30, 2021, 12:17am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/2 "2021-09-30T00:17:00Z")
I heard this helps?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [September 30, 2021, 4:19am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/3 "2021-09-30T04:19:03Z")
If you want to keep pictures in your files then you have to tag with a tag version that supports pictures.
You only write ID3V1 tags - and they don't.
Ideally, you would write ID3V2 UTF-16 tags.
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 1, 2021, 3:25am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/4 "2021-10-01T03:25:57Z")
Problem with that is that. If I were to use ID3v2 UTF-16 Tags. I get this error in which the File is no longer player, the cover doesnt show except only in mp3Tag 
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 1, 2021, 4:45am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/5 "2021-10-01T04:45:42Z")
> [@MrTux124](#):
>
> Problem with that is that. If I were to use ID3v2 UTF-16 Tags. I get this error in which the File is no longer player
Then I bet that you got the files as a download.
see this thread whether this is what you experienced:
> [@Changing Tags corrupts file in Windows Explorer/Media Player](https://community.mp3tag.de/t/changing-tags-corrupts-file-in-windows-explorer-media-player/54488/):
>
> Hello, let me first clarify that I've been using mp3tag completely normally for around a year now and have experienced no problems at all from the moment I learned how to use the software. These problems were only brought up as recently as yesterday and (what I consider) extensive search of the forums for similar issues brought me no solutions. This is to say, I am extremely happy with the results of the application and it's only because I want to go back to using it that I write this complaint…
If there is something else, then check the files for corruption.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 1, 2021, 6:15am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/6 "2021-10-01T06:15:19Z")
Apparently, many people are using **ytmp3.cc** which no longer produces valid MP3s (and looks like a all in all suspicious site to me)
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 2, 2021, 12:59am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/7 "2021-10-02T00:59:11Z")
The thread does not seem to have the same issues as I have, thank you for the help though
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 2, 2021, 1:03am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/8 "2021-10-02T01:03:39Z")
really? do you have any other sites to recommend? because thats the only one I know
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [October 2, 2021, 3:12am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/9 "2021-10-02T03:12:50Z")
The _only_ site on the entire internet to access resources to convert music to mp3, or to access downloads? I can think of at least one or two more…
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 2, 2021, 6:27am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/10 "2021-10-02T06:27:21Z")
> [@MrTux124](#):
>
> because thats the only one I know
> [@MrTux124](#):
>
> The thread does not seem to have the same issues as I have
Actually, it has: downloaded files from that internet source that have been corrupted.
So, you should make it a habit to first check the files for integrity and then tag them.
The HowTo section has links to programs for checking.
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 2, 2021, 9:46am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/11 "2021-10-02T09:46:46Z")
The site that allows the conversion of Youtube videos to MP3. that allows me to tag the files.
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 2, 2021, 10:11am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/12 "2021-10-02T10:11:14Z")
I have tried many different sites, including downloading from soundcloud , other websites but still same issue. the HowTo section programs are either not working or not compatible as it is windows32 and I'm on 64 bit
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### Author:  [@MrTux124](https://community.mp3tag.de/u/MrTux124)
#### Post date: [October 2, 2021, 10:34am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/13 "2021-10-02T10:34:07Z")
Nevermind Guys. I found a way to download it, weird method but it works so I'm not complaining. Thank you guys for your help!!
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:29pm UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569/14 "2026-02-09T12:29:26Z")