# User/custom fields clear when adding cover image

**URL:** https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698
**Category:** Support
**Created:** [March 1, 2025, 4:29am UTC](https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698 "2025-03-01T04:29:47Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![Zentie](https://community.mp3tag.de/user_avatar/community.mp3tag.de/zentie/32/18249_2.png) [@Zentie](https://community.mp3tag.de/u/Zentie)
#### Post date: [March 1, 2025, 4:29am UTC](https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698/1 "2025-03-01T04:29:47Z")

</div>

Hi Florian, I tried to send e-mail twice, but it bounced - twice:  
_Hi Hein,_

_many thanks for your message. I've tried to reproduce the issue and_

_1. selected one file from the File List_  
_2. pasted something to two fields listed the Tag Panel without saving_  
_3. added a cover via right-click on the cover window_  
_4. saved the changes via Ctrl+S_

_As a result, the pasted information and the cover art are correctly saved. I'm sure your process might be different, please let me know in which way, so that I can reproduce the issue._

I have managed to do a video [user fields clear](https://mega.nz/file/vtwiiAra#rBuYkhTgruBdt64LSxKM2qvpjMy2Fii-2_ivFBn0myA) of the process when adding a cover image, causing the user field to clear. This only happens when selecting multiple tracks. When doing on track at a time, it works fine.

---

<div class="post-metadata">

### Author: ![poster](https://community.mp3tag.de/user_avatar/community.mp3tag.de/poster/32/4881_2.png) [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [March 1, 2025, 6:28am UTC](https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698/2 "2025-03-01T06:28:01Z")

</div>

You have configured your user-defined field "Played1" as **blank** (Default value), if there is different content in that field.

 ![image](https://community.mp3tag.de/uploads/default/original/3X/7/1/71166bc8a503f93eff9ada88ce83534517912c24.png)

You have to set configure it to **keep**.

 ![image](https://community.mp3tag.de/uploads/default/original/3X/7/8/7857c87e047deeb9eb2327e9cced05878d46ee96.png)

---

<div class="post-metadata">

### Author: ![Zentie](https://community.mp3tag.de/user_avatar/community.mp3tag.de/zentie/32/18249_2.png) [@Zentie](https://community.mp3tag.de/u/Zentie)
#### Post date: [March 1, 2025, 12:54pm UTC](https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698/3 "2025-03-01T12:54:29Z")

</div>

Thanks very much. It seems to work correctly. Sorry for the trouble.

---

<div class="post-metadata">

### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [March 31, 2025, 12:54pm UTC](https://community.mp3tag.de/t/user-custom-fields-clear-when-adding-cover-image/67698/4 "2025-03-31T12:54:30Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
