# V3.27a Context menu missing
**URL:** https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699
**Category:** Support
**Tags:** installation
**Created:** [August 23, 2024, 1:20am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699 "2024-08-23T01:20:28Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Richard127](https://community.mp3tag.de/u/Richard127)
#### Post date: [August 23, 2024, 1:20am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/1 "2024-08-23T01:20:28Z")
Hi. Just updated to v3.27a and firstly I installed the 64 bit version which didn't properly uninstall the previous 32 bit version. I went to the MP3 Tag 32 bit folder and ran the uninstall .exe but it kept telling me that MP3 Tag was running, although I couldn't find any instances of it running using Task Manager. I took a chance and just deleted the folder as the .exe for the 32-bit version wasn't listed in my apps on the Start menu. This seemed fine. However, when I ran MP3 Tag, I couldn't find any reference to it in the Explorer context menu. This remained true even after a restart. Since then, I've uninstalled and re-installed both 32 and 64 bit versions, restarting every time but, even though the context menu option is definitely ticked when installing, it is not present.
In fairness, this is the first time Ever, that I have had an issue. Is it just me or is this a known issue?
---
### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [August 23, 2024, 1:45am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/2 "2024-08-23T01:45:19Z")
> [@Richard127](#):
>
> Just updated to v3.27a and firstly I installed the 64 bit version which didn't properly uninstall the previous 32 bit version.
Please make sure to follow these notes when moving from the 32-bit install to a 64-bit install.
> [@Notes on the 64-bit version of Mp3tag](https://community.mp3tag.de/t/notes-on-the-64-bit-version-of-mp3tag/57250#:~:text=installation%20and%20update%20from%2032%2Dbit%20to%2064%2Dbit):
>
> I've released a [64-bit version of Mp3tag](https://community.mp3tag.de/t/455) a few days ago and received a few questions about differences between the 32-bit version and the 64-bit version. To make it short, there should not be any noticeable differences except for two things: The 64-bit version uses 64-bits to address memory and is no longer limited to 2 GB per application. While the [Library](https://docs.mp3tag.de/customization/options/library) feature of Mp3tag is already a very viable solution for large libraries, loosening the memory restriction is one of the key benefits of …
And
> [@Richard127](#):
>
> even though the context menu option is definitely ticked when installing, it is not present.
This has been posted several times, see the below thread for the most recent conversation with suggestions to restore this in the context menu.
> [@Not appearing in context menu on new install](https://community.mp3tag.de/t/not-appearing-in-context-menu-on-new-install/65597):
>
> Hello, I was going to post a 'I need help post' but I actually fixed the issue myself, so instead I'm posting my findings in case someone gets has the same issue and comes across this The issue was that upon a new install of Mp3tag (3.27 on a new laptop) it wasn't appearing in the context menu What I tried: -Replacing it with the old version from my last laptop, (v3.17) - no use it was definitely not fault of the app -The command line method mentioned in this thread: [MP3Tag no longer in cont…](https://community.mp3tag.de/t/mp3tag-no-longer-in-context-menu-win11/58153)
---
### Author:  [@Richard127](https://community.mp3tag.de/u/Richard127)
#### Post date: [August 23, 2024, 1:57am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/3 "2024-08-23T01:57:05Z")
I've read all the info given in the suggested thread about this, but nothing I do returns the context menu.
---
### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [August 23, 2024, 2:27am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/4 "2024-08-23T02:27:46Z")
There are several other threads about this. Maybe there is more there that applies to your specific issue. Seems MS has made the context menu a much more complicated thing than it should be.
[https://community.mp3tag.de/search?q=Missing%20context%20menu%20win%2011%20order%3Alatest](https://community.mp3tag.de/search?q=Missing%20context%20menu%20win%2011%20order%3Alatest)
---
### Author:  [@Richard127](https://community.mp3tag.de/u/Richard127)
#### Post date: [August 23, 2024, 2:58am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/5 "2024-08-23T02:58:16Z")
O.K. Just managed to reinstate it using the suggested two Administrator Command Prompts:
1. cd C:\MP3 Tag Installation folder (The folder path on your PC that MP3 Tag is installed in)
2. regsvr32 Mp3tagShell.dll
Hope I don't have to do this every update
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [September 22, 2024, 2:59am UTC](https://community.mp3tag.de/t/v3-27a-context-menu-missing/65699/6 "2024-09-22T02:59:11Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.