# Weird problem tag free files and VLC

**URL:** https://community.mp3tag.de/t/weird-problem-tag-free-files-and-vlc/59732
**Category:** Support
**Tags:** player
**Created:** [January 18, 2023, 1:48pm UTC](https://community.mp3tag.de/t/weird-problem-tag-free-files-and-vlc/59732 "2023-01-18T13:48:52Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [January 19, 2023, 2:32pm UTC](https://community.mp3tag.de/t/weird-problem-tag-free-files-and-vlc/59732/4 "2023-01-19T14:32:05Z")

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So, if there are no tags and no embedded pictures in the file - where do you see MP3tag's part in the investigation of this phenomenon?  
If it is the player that shows strange functions, I would ask the player's support.  
And as this is a local problem, you have to be as investigative as possible and as supportive as possible as no one can look over your shoulder from the distance.  
So please have a look at this thread:

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

esp. the part about checking the files for integrity.  
And then check the file system for left-over picture files  
and then the player for unwanted internet access.

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_[View the full topic](https://community.mp3tag.de/t/weird-problem-tag-free-files-and-vlc/59732)._