# Why can't MP3Tag see some files cover/art?

**URL:** https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481
**Category:** Support
**Created:** [June 29, 2020, 2:04pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481 "2020-06-29T14:04:56Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![DiNZi](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/838e76/32.png) [@DiNZi](https://community.mp3tag.de/u/DiNZi)
#### Post date: [June 29, 2020, 2:04pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/1 "2020-06-29T14:04:56Z")

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Hello,

First of all I really enjoy using MP3Tag, I've tried various others but this is the most easy and user friendly for me.

Ok, so I've got about 230 files that I'd like to clean up tags (album artist, comments) and cover/art for, unfortunately there are 15 or so files which I'm having issues with.

I've used 35 files to just test on. There are some files as you can see where Windows Explorer can see cover/art, so can some other taggers but MP3Tag does not detect it?

 ![](https://community.mp3tag.de/uploads/default/original/2X/5/56090288cef0d56bab206c0b4e9de3050a403dbb.jpeg)

The top 4 MP3 files, all with Cover blank, no cover/art displaying on the left, but Windows Explorer can see all 35 files with cover/art.

Any ideas?

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<div class="post-metadata">

### Author: ![poster](https://community.mp3tag.de/user_avatar/community.mp3tag.de/poster/32/4881_2.png) [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [June 29, 2020, 2:19pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/2 "2020-06-29T14:19:40Z")

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And all 4 are marked as "BAD ID3v2".  
You should repair them.

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<div class="post-metadata">

### Author: ![DiNZi](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/838e76/32.png) [@DiNZi](https://community.mp3tag.de/u/DiNZi)
#### Post date: [June 29, 2020, 2:55pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/3 "2020-06-29T14:55:04Z")

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Any reason why MusicBrainz Picard and TagScanner are picking up the cover/art all ok but not MP3Tag.

If there is something in the settings I need to change possibly so it can detect it?

Also, another thing, these are my settings below.

![](https://community.mp3tag.de/uploads/default/original/2X/6/6afb79ce0188c4fbdfb37bec1d7c061cb7038161.png)

If I select all and hit save, it removes the cover/art so it's no longer visible on Windows Explorer, MusicBrainz Picard or TagScanner.

 ![](https://community.mp3tag.de/uploads/default/original/2X/6/62dddd6f22fb46f71e92d903c6075490a33c2d40.jpeg)

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<div class="post-metadata">

### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 29, 2020, 3:07pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/4 "2020-06-29T15:07:09Z")

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> [@DiNZi](#):
>
> Any reason why MusicBrainz Picard and TagScanner are picking up the cover/art all ok but not MP3Tag.

Ask them.

Run your files through the linked tools and see what other problems you have in files:

> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …

The settings in the mpeg options are strange as you never delete ID3V2 tags.  
If you do not use APE tags - don't read them, only remove them.

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<div class="post-metadata">

### Author: ![DiNZi](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/838e76/32.png) [@DiNZi](https://community.mp3tag.de/u/DiNZi)
#### Post date: [June 29, 2020, 3:26pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/5 "2020-06-29T15:26:53Z")

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I'll adjust the Read settings, I was under the impression that if I set ID3v2 to delete it would remove all my tags as that's the format they are saved in.

Will run the files through those tools and come back.

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:28pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/6 "2026-02-09T12:28:41Z")

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