# Why can't MP3Tag see some files cover/art?

**URL:** https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481
**Category:** Support
**Created:** [June 29, 2020, 2:04pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481 "2020-06-29T14:04:56Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 29, 2020, 3:07pm UTC](https://community.mp3tag.de/t/why-cant-mp3tag-see-some-files-cover-art/49481/4 "2020-06-29T15:07:09Z")

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> [@DiNZi](#):
>
> Any reason why MusicBrainz Picard and TagScanner are picking up the cover/art all ok but not MP3Tag.

Ask them.

Run your files through the linked tools and see what other problems you have in files:

> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …

The settings in the mpeg options are strange as you never delete ID3V2 tags.  
If you do not use APE tags - don't read them, only remove them.

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