# Windows Won't Let Me Unstall Old MP3Tag to Update
**URL:** https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022
**Category:** Support
**Tags:** installation
**Created:** [October 21, 2025, 12:03am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022 "2025-10-21T00:03:09Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@MGbert](https://community.mp3tag.de/u/MGbert)
#### Post date: [October 21, 2025, 12:03am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/1 "2025-10-21T00:03:09Z")
I currently have v.3.16 on my HP Windows 11 laptop. I want to install the latest version 3.31. When I go to Windows Settings - Apps to uninstall it, it says an app “isn’t there to accomplish the action.” Can I just delete the old MP3Tag directory and install the latest version, or do I need to do something else? Thanks in advance for any help.
-MGbert
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 21, 2025, 5:53am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/2 "2025-10-21T05:53:22Z")
If you still have the old installation it may be worthwhile to save the configuration in a different place and after that delete MP3tag.
It may also be required to adjust the path for the shell extension if there was any.
But after that, it should be possible to delete the folder.
See also the documentation:
> [@Installation & Backup](https://community.mp3tag.de/t/installation-backup/964):
>
> [Can I keep my settings when updating to a new version?](https://community.mp3tag.de/t/installation-backup/964/2)[Can I backup my settings or use them on a different computer?](https://community.mp3tag.de/t/installation-backup/964/2)[How to build a portable installation of Mp3tag?](https://community.mp3tag.de/t/installation-backup/964/3?u=florian)[Cannot write configuration file](https://community.mp3tag.de/t/installation-backup/964/4?u=florian)[Right-click context menu is missing on Windows 11](https://community.mp3tag.de/t/installation-backup/964/5?u=florian)
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [October 21, 2025, 6:14am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/3 "2025-10-21T06:14:26Z")
> [@MGbert](#):
>
> Can I just delete the old MP3Tag directory and install the latest version, or do I need to do something else?
Usually, you can just
> ...install a new version over an already installed version. The installation program will keep/upgrade your settings.
It would only be advisable to remove Mp3tag manually first if you want to install it in a different directory. (Otherwise you would have 2 versions in different directories.)
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 21, 2025, 6:25am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/4 "2025-10-21T06:25:34Z")
The old program also should be removed if the architecture changes from 32 to 64 bit (and vice versa).
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### Author:  [@MGbert](https://community.mp3tag.de/u/MGbert)
#### Post date: [October 21, 2025, 6:53am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/5 "2025-10-21T06:53:22Z")
The installation program refuses to install either the 32 or 64 bit version of the latest aslong as the old one is there. And since the uninstall function in Windows 11 settings will not work on the old 32 bit version, that’s why I wanted to know if I could just delete the entire directory so the new version would be a new install.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 21, 2025, 6:58am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/6 "2025-10-21T06:58:38Z")
> [@MGbert](#):
>
> if I could just delete the entire directory
You could rename the folder and see whether that helps.
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 21, 2025, 8:10am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/7 "2025-10-21T08:10:26Z")
> [@MGbert](#):
>
> The installation program refuses to install either the 32 or 64 bit version of the latest aslong as the old one is there.
Can you open `regedit.exe` and check if there are any keys like
```auto
HKEY_CURRENT_USER\Software\Florian Heidenreich\Mp3tag\Install
HKEY_LOCAL_MACHINE\SOFTWARE\Florian Heidenreich\Mp3tag\Install
```
If so, please delete them and try again. It seems like the previous version wasn't uninstalled cleanly or that an incomplete backup was restored.
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [November 20, 2025, 8:10am UTC](https://community.mp3tag.de/t/windows-wont-let-me-unstall-old-mp3tag-to-update/70022/8 "2025-11-20T08:10:52Z")
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