# WSS: The time limit for the operation has been reached - Error 12002
**URL:** https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852
**Category:** Support
**Created:** [February 21, 2024, 4:28pm UTC](https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852 "2024-02-21T16:28:21Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Endeavour](https://community.mp3tag.de/u/Endeavour)
#### Post date: [February 21, 2024, 4:28pm UTC](https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852/1 "2024-02-21T16:28:21Z")
Hi,
I know the issue is older and has obviously been resolved. I'm posting my problem here anyway, because it's pretty much my problem too.
I'm using Windows 11 23H2 and mp3tag 3.24 (64 bit). I can't connect to any database (Discogs, MusicBrainz) and get the error code
> 12002: 12002: The time limit for the operation has been reached.
I am not using a VPN connection and I have checked all firewall settings regarding mp3tag. The problem does not always occur. Sometimes it works. However, I cannot recognize a pattern. I have tried restarting mp3tag completely, as well as restarting the computer itself. Without any noticeable improvement.
I hope you can help me.
Best regards
Endeavour
Translated with [DeepL.com](http://DeepL.com) (free version)
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 21, 2024, 4:43pm UTC](https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852/2 "2024-02-21T16:43:40Z")
If you search for [12002](https://community.mp3tag.de/search?q=12002%20order%3Alatest) in this forum you get many possible solutions.
One of them is:
> [@Timeout bei Abfrage über MusicBrainz](https://community.mp3tag.de/t/timeout-bei-abfrage-uber-musicbrainz/62887/6):
>
> Hilft es wenn Du den Timeout unter Optionen \> Netzwerk erhöhst?
File -\> Options -\> Networking: Increase the value for "Timeout"
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### Author:  [@Endeavour](https://community.mp3tag.de/u/Endeavour)
#### Post date: [February 22, 2024, 6:26am UTC](https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852/3 "2024-02-22T06:26:36Z")
Thanks. This helped 😉
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [March 23, 2024, 6:26am UTC](https://community.mp3tag.de/t/wss-the-time-limit-for-the-operation-has-been-reached-error-12002/63852/4 "2024-03-23T06:26:42Z")
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