# \[X\] Access denied Error when closing the tool on Windows 8.1

**URL:** https://community.mp3tag.de/t/x-access-denied-error-when-closing-the-tool-on-windows-8-1/15955
**Category:** No Bugs
**Created:** [July 30, 2014, 5:25am UTC](https://community.mp3tag.de/t/x-access-denied-error-when-closing-the-tool-on-windows-8-1/15955 "2014-07-30T05:25:45Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 30, 2014, 5:50am UTC](https://community.mp3tag.de/t/x-access-denied-error-when-closing-the-tool-on-windows-8-1/15955/2 "2014-07-30T05:50:23Z")

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see also this thread:  
[Problem remembering settings in Windows 7 HP (X64)](https://community.mp3tag.de/t/11825/3)  
You have to make sure that the cfg-file is writable. This is usually no bug but a problem in your environment.  
If you have updated from XP then it could be that some permissions still point to old user-ids. Change the ownership and access permissions of the relevant folders to run errorfree.

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