# \[X\] Cannot open Mp3tag

**URL:** <https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897>\
**Category:** No Bugs\
**Created:** [April 27, 2016, 4:04pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897 "2016-04-27T16:04:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![BeLZeDaR](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/b/4491bb/32.png) [@BeLZeDaR](https://community.mp3tag.de/u/BeLZeDaR)\
**Post date:** [April 27, 2016, 4:04pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/1 "2016-04-27T16:04:50Z")

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erm not sure whats going on but it locks up on loading on my system

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [April 27, 2016, 6:31pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/2 "2016-04-27T18:31:15Z")

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You have to supply some more details if you want any help.  
What OS do you use?  
How did you install MP3tag?  
Is it a migrated system or an fresh install?  
How do you find out that "it locks up"? What was your expectation? What was your intention?

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**Author:** ![BeLZeDaR](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/b/4491bb/32.png) [@BeLZeDaR](https://community.mp3tag.de/u/BeLZeDaR)\
**Post date:** [April 27, 2016, 6:40pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/3 "2016-04-27T18:40:41Z")

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> [@ohrenkino](#):
>
> You have to supply some more details if you want any help.  
> What OS do you use?  
> How did you install MP3tag?  
> Is it a migrated system or an fresh install?  
> How do you find out that "it locks up"? What was your expectation? What was your intention?

Windows 10  
i installed thru the excutable abvailable from the site  
it was upgraded from windows 7 to windows 10 and not had a problem with previous upgrade version on mp3tag

windows tells me it has locks uop after it staying on the splash screen for about 5 minutes

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [April 28, 2016, 5:09am UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/4 "2016-04-28T05:09:16Z")

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> [@BeLZeDaR](#):
>
> Windows 10  
> i installed thru the excutable abvailable from the site  
> it was upgraded from windows 7 to windows 10 and not had a problem with previous upgrade version on mp3tag
> 
> windows tells me it has locks uop after it staying on the splash screen for about 5 minutes

Close MP3tag (which is probably not open anyway)  
Look for the mp3tag.cfg file (should be in %appdata%\Mp3tag) and rename it.  
Start MP3tag and see if MP3tag works now.

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**Author:** ![BeLZeDaR](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/b/4491bb/32.png) [@BeLZeDaR](https://community.mp3tag.de/u/BeLZeDaR)\
**Post date:** [April 28, 2016, 1:21pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/5 "2016-04-28T13:21:31Z")

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> [@ohrenkino](#):
>
> Close MP3tag (which is probably not open anyway)  
> Look for the mp3tag.cfg file (should be in %appdata%\Mp3tag) and rename it.  
> Start MP3tag and see if MP3tag works now.

Yay it starts again thank you for the help

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**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\
**Post date:** [December 28, 2018, 2:38pm UTC](https://community.mp3tag.de/t/x-cannot-open-mp3tag/17897/6 "2018-12-28T14:38:01Z")

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