# \[X\] folder dialogs freezing
**URL:** https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940
**Category:** No Bugs
**Created:** [May 1, 2017, 9:16am UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940 "2017-05-01T09:16:23Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Prz](https://community.mp3tag.de/u/Prz)
#### Post date: [May 1, 2017, 9:16am UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/1 "2017-05-01T09:16:23Z")
I updated to windows 10 creators edition, and now all of the dialog popup's are freezing, they all used to work fine in windows 10 version 1511
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 1, 2017, 9:34am UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/2 "2017-05-01T09:34:26Z")
Works fine with my creators version of W10.
Havew you changed the way to install MP3tag (from local to portable or vice versa)?
If so: do you have sufficient access rights for the installation folder and all the other possible locations (see here for options: [/t/964/1](https://community.mp3tag.de/t/964/1) )
Have you tried to rename the file mp3tag.cfg and start MP3tag with a fresh configuration?
This is what I would check right now.
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### Author:  [@Kingclay196](https://community.mp3tag.de/u/Kingclay196)
#### Post date: [May 1, 2017, 1:56pm UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/3 "2017-05-01T13:56:40Z")
I'm having the same problem on the latest version of mp3tag and I don't have the update yet. It has nothing to do with I. It started happening when k got the latest version of mp3tag.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 1, 2017, 3:22pm UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/4 "2017-05-01T15:22:28Z")
> [@Kingclay196](#):
>
> It has nothing to do with I. It started happening when k got the latest version of mp3tag.
And what are your findings to the checks I suggested?
PS: I don't understand what "I" and "k" should mean, though.
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### Author:  [@Prz](https://community.mp3tag.de/u/Prz)
#### Post date: [May 1, 2017, 7:17pm UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/5 "2017-05-01T19:17:53Z")
I have it working for now, I just uninstalled it, deleting all files in the appdata folder, then reinstalled the standard version without unchecking any options
thanks
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### Author:  [@Prz](https://community.mp3tag.de/u/Prz)
#### Post date: [May 1, 2017, 7:29pm UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/6 "2017-05-01T19:29:26Z")
or maybe not, its something todo with the mp3tag folder in your user :\temp folder, already existing or being deleted when mp3tag is open, then the dialogs start to freeze again
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [December 28, 2018, 6:51pm UTC](https://community.mp3tag.de/t/x-folder-dialogs-freezing/18940/7 "2018-12-28T18:51:25Z")
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