# \[X\] MP3Tag crashes when trying to retag a strange file
**URL:** https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638
**Category:** No Bugs
**Created:** [April 15, 2008, 11:22am UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638 "2008-04-15T11:22:22Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Mawh](https://community.mp3tag.de/u/Mawh)
#### Post date: [April 15, 2008, 11:22am UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/1 "2008-04-15T11:22:22Z")
I experienced a bug two days ago ; I already reported it to Florian via Email, but I describe it here too.
It comes apparently from a corrupted file that I've downloaded with Azureus, among others.
This file is unplayable, undeletable (neither in Windows Explorer nor MP3Tag) and the balloon tip in Explorer shows no information, I can't even use Unlocker to erase it.
But it's present, I can see its size, its tags, its length...
MP3Tag v2.40 crashes when I try to retag the file, and shows me an error message when I try to delete it ("Cannot delete file", then "Can't delete the selected files").
It also can't be relaunched without crashing... I need to restart Windows.
With the latest build (v2.40d), it still crashes but I can relaunch it just after without any problem.
I'd like to send you the file in question, but I can't ; its can't be used, moved, deleted...
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [April 15, 2008, 11:33am UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/2 "2008-04-15T11:33:19Z")
Can you send me the error log file Mp3tagError.log that it created? Have you also contacted the Azureus developer?
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### Author:  [@Mawh](https://community.mp3tag.de/u/Mawh)
#### Post date: [April 15, 2008, 1:14pm UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/3 "2008-04-15T13:14:05Z")
Do you think it could be a download problem?
I can't find the error log...
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [April 15, 2008, 7:15pm UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/4 "2008-04-15T19:15:03Z")
> [@Mawh](#):
>
> Do you think it could be a download problem?
If the application that created this file was Azureus and the file show this weird behavior, it sounds very reasonable to me to ask whether it's a known problem or not.
> [@](#):
>
> I can't find the error log...
You can find it at %APPDATA%\Mp3tag (just paste this path to 'Start \> Run...')
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### Author:  [@Mawh](https://community.mp3tag.de/u/Mawh)
#### Post date: [April 15, 2008, 7:52pm UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/5 "2008-04-15T19:52:09Z")
Edit : Okay, I will contact a developer tomorrow.
Concerning the error log, I'm trying to get MP3Tag to crash, but it doesn't want anymore.
It's perfectly stable now... ( )
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [April 19, 2008, 12:22pm UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/6 "2008-04-19T12:22:55Z")
I mark this as "No Bug" now and re-open it if needed.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [December 28, 2018, 2:22pm UTC](https://community.mp3tag.de/t/x-mp3tag-crashes-when-trying-to-retag-a-strange-file/6638/7 "2018-12-28T14:22:46Z")
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