# Yet Another Unexpected Error **URL:** \ **Category:** Support\ **Created:** [December 16, 2018, 3:29am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892 "2018-12-16T03:29:04Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![SmellsLikeKennysHaus](https://community.mp3tag.de/user_avatar/community.mp3tag.de/smellslikekennyshaus/32/16231_2.png) [@SmellsLikeKennysHaus](https://community.mp3tag.de/u/SmellsLikeKennysHaus)\ **Post date:** [December 16, 2018, 3:29am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/1 "2018-12-16T03:29:04Z")
[Mp3tagError.log](https://community.mp3tag.de/uploads/default/original/2X/4/45356bd4e600bfb388bf1a25f9f25f30e8c63fd4.log) (2.0 KB) It used to work until this happened. I tried to rectify this by updating MP3tag, but I still notice the error. I attempted to uninstall and reinstall the app, but it couldn't let me. Before this happened, I was updating an anti-spyware program called SuperAntiSpyware. So I did almost everything to solve this problem but which one can anybody figure out that can get the app to work again? BTW I don't speak German. ---
**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\ **Post date:** [December 16, 2018, 10:50am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/2 "2018-12-16T10:50:03Z")
Seems like Mp3tag is unable to create its temporary folder at `C:\Users\James\AppData\Local\Temp\Mp3tag v2.91\` ---
**Author:** ![SmellsLikeKennysHaus](https://community.mp3tag.de/user_avatar/community.mp3tag.de/smellslikekennyshaus/32/16231_2.png) [@SmellsLikeKennysHaus](https://community.mp3tag.de/u/SmellsLikeKennysHaus)\ **Post date:** [December 16, 2018, 10:52am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/3 "2018-12-16T10:52:33Z")
I checked my local AppData folder and all I see is that Temp is a file and not a folder. I couldn't access it. By the way, when I attempt to open it, I got a notice saying which app should I open this. ---
**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\ **Post date:** [December 17, 2018, 8:29am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/4 "2018-12-17T08:29:47Z")
> [@SmellsLikeKennysHaus](#): > > I couldn't access it. Can you delete it? (Otherwise: proably you have not associated any program with an empty file extension, so the OS asks you which one to use). I would also, just as a precaution, run a file system check with `chkdsk c: /v /f` ---
**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\ **Post date:** [December 17, 2018, 8:30am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/5 "2018-12-17T08:30:21Z")
I also don't know how this can happen, but it's clearly not how it should be. Usually, temp is a directory and not a file. If it were my machine, I'd first try running `cleanmgr.exe` and if this doesn't fix it, I'd simply delete that file and check if it's recreated as a folder on restart. ---
**Author:** ![SmellsLikeKennysHaus](https://community.mp3tag.de/user_avatar/community.mp3tag.de/smellslikekennyshaus/32/16231_2.png) [@SmellsLikeKennysHaus](https://community.mp3tag.de/u/SmellsLikeKennysHaus)\ **Post date:** [December 17, 2018, 8:32am UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/6 "2018-12-17T08:32:49Z")
Thanks, Florian. Problem solved! ---
**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\ **Post date:** [December 17, 2018, 5:00pm UTC](https://community.mp3tag.de/t/yet-another-unexpected-error/43892/7 "2018-12-17T17:00:03Z")
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