Album Cover Issue

Support
#1

Apologies ahead of time. I searched for this topic but all of these situations differ slightly from mine.

I am having a mobile app developed and I'm streaming from a Shoutcast server using a CentovaCast admin area. I spent hours making sure all 2000+ MP3 files had the right info, album covers, etc using MP3tag v2.48a. Saved them, double checked, etc.

I uploaded them and in the admin area of the stream, and verified that it was looking at the ID3 tags for its info first and then iTunes or Amazon for a backup if something went wrong. Almost all of the album images are showing broken image icons and when they DO show, they are completely wrong. Like I have no idea where the system is even getting these images from.

I reached out to their support, but nothing yet. Thought I would ask here if there is a setting in MP3tag that I missed or should have on for streaming situations like Shoutcast due to some unspoken limitations.

#2

The most current Mp3tag version is v3.12 - maybe you should update your copy.

As a quick test:
Copy such a mp3 in a local folder. If Mp3tag (a current version) shows the cover from a locally loaded mp3 file as expected, there is not much that you can do.
If the local copy of your mp3 shows a wrong cover in Mp3tag too, there must be some manipulation of your music files after Mp3tag, maybe on your transport way or on your Shoutcast server?

#3

So if its shows correctly locally, it's definitely a problem on the server-side of things? The images show the album covers perfectly.

#4

I would say: Yes.

Please let us know what the support answered to you.