Hi! I've tried for a while to find a solution to this, but no luck.
Basically I can't connect to any web source (those built-in, and extras) -- they all fail to connect to the relevant server. I've tried disabling the Windows Firewall in case it was blocking it without telling me, but nope -- and I've extended the timeout with no luck.
I don't know if this is a Windows 7 issue (I'm using the x64 version) or whether or not there's something I've overlooked?
Any help would be appreicated
I don't have Windows 7 64bit here to test this (it works under Windows 7 x86). Can somebody with Windows 7 64bit please test this and talk back here?
Btw, can you please try whether the check for new version from the help menu works for you?
Just tried it -- the program froze for around thirty seconds, then came 'back to life' without a sound or alert box...is that correct if the version is up to date? Or is the program having some problem with outbound/inbound internet traffic in my case?
Also, just to note, the installation of MP3Tag took quite a while to get past the initial file transfer step (which I think is creating the program directory).
Normally, a message box should appear at this step.
Are you using a proxy server or some special networking hardware?
Nope -- no proxy, and I've got a bog-standard wireless connection provided by my ISP (VirginMedia).
I normally have no problems when it comes to internet access in Win7, but, just to try it, I tried another MP3 tagging program -- and that couldn't connect to any external source either! I'm not sure why, and I've not (yet) had a similar problem with any other internet-accessing application...
Solved: it appears Norton Anti-Virus was blocking it via its 'Advanced Protection'. I don't know if you can submit MP3Tag to Norton to be automatically excluded from being blocked or not -- but for the time being disabling the AP lets MP3Tag do it's job!
Thank you for your time!