[bild] My current version is a confirmed 32-bit v3.20 in C:\Program Files (x86)\Mp3tag. When running the new mp3tagv322setup.exe the process halts claiming it has found a 64-bit installation in that folder, but a thorough search in the standard and (x86) program files shows no other occurance of a…

OK, this seems to be more chaotic than I assumed. You probably installed the "current" v3.17 to a different folder than what's referenced in Windows settings. Please try the route which was successful in the referenced case and remove the entries manually via RegEdit.exe [image] F…

See here for further notes on how to switch from 32- to 64-bit [image] Notes on the 64-bit version of Mp3tag General Discussion I've released a 64-bit version of Mp3tag a few days ago and received a few questions about differences between the 32-bit version and the 64-bit …

Unfortunately installing the old v3.20 doesn't work either!

Not sure, but have you seen the post I've linked to above and tried to follow the instructions?

Yes, as I said uninstalling from Windows Settings doesn't work. The only Mp3tag item there refers to a 64-bit v3.17 that has no uninstall exe. I have installed 32-bit v3.18, v3.19 and v3.20 after that without any issues. There isn't any 64-bit Mp3tag on the PC.

[image] CeHa: Yes, as I said uninstalling from Windows Settings doesn't work. The only Mp3tag item there refers to a 64-bit v3.17 that has no uninstall exe OK, then this version was probably uninstalled by deleting the files, leaving traces in the system that are now causing the trouble. The …

Installed v3.17 and then tried to uninstall it from Windows settings, but it complained that this file is not associated with any app.

Interesting: tried to install v3.21, but same trouble. However. v3.20 installed just fine, but not present in Windows settings. Still v.3.17 there.

Thanks for your patient assistance - it's appreciated! I'll go ahead with Reg cleaning when I have the time.

Did it with tung in cheek, and now v3.22 is running and v3.17 is replaced by v.3.22 in Windows Settings. Excellent support Florian for this great app.

Mp3tag Community

Cannot upgrade to v3.22 from v3.20

Support

installation

Florian August 30, 2023, 2:43pm 3

Found existing installation error Support

This happens if both the 32-bit and the 64-bit version are installed. In this case, the easiest solution is to just uninstall the "active" version via Windows Settings → Apps & Features and then run the installer again. If it still complains, you need to install the version with the different architecture. Deleting the installation files manually (including the uninstaller, which is not recommended) added the extra difficulty in this case.

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled