Context menu installation error

I installed 3.26 on Win 11 64 but the context menu item isn't there at directory or file level, displaying the following error message half way through the installation process.
"Staging Sparse Package failed
C..\Mp3tag Mp3tagShell.misx
Windows cannot install package
35795FlorianHeidenrich.Mp3tag.ShellExtension_3.16.1.0_x64_hyhc94k68ebpm because it is already installed with a different external location
"
I don't know where to start looking for the already-installed thing or how to remove it to reinstall.
Can anyone advise on how to repair please?

see e.g. here:

and also try the forum search for windows context menu - there are a lot of threads about this topic

Or this answer:

Please try this one from the FAQs first:

Thanks.
I had already searched "context" prior to asking here but the threads were from the 00s.
Also I had already uninstalled, reinstalled with context ticked, then with it unticked, then again ticked.