Disabled / Greyed-Out 'OK' button in Tag Convert

Support
1

I have searched the Forum for an answer and I cannot find the cause of my problem.

If I want to convert the Filename to Tag or Filename to Filename, the OK button and Preview button are disabled or greyed-out ??

It does not appear to do this on all MP3's, but I have some that cannot be converted using these convert features.

I therefore have to copy and paste each field across to the Tag information and save, which makes things musch slower.

I am sure this is something really simple, but I have spent ages trying to work it out and can't find an answer.

Any ideas?

BTW - Great programme!

Many thanks.

2

Hello?..................In the words of Pink Floyd "Is there anybody out there?"

Have I discovered an unsolvable problem here?

When sorted I will be happy to contribute real actual money to the authors of this otherwise excellent piece of software.

I also own and have paid for other similar mp3 tag editors in the past and this is definitely the best I have used to date (other than the problem I am trying to rectify).

Any related suggestions most gratefully received.

Many thanks.

3

Did you click on "Help" and read corresponding chapters?

When the OK button is not available, it means you have entered a pattern/string that does not match the filename.
Please look carefully that your pattern matches.
Simple example:
Filename: Pink Floyd.mp3
String: %artist% - %title%
-> It can't work because there is no " - " in the filename.

4

Dano you're a star, thanks so much for the info, I really thought I'd checked everything.

Thanks for taking the time. Best wishes.