Discogs failed to authenticate error

Hello, everybody,

the problem also exists with Windows 8.1 (fully patched).

Best regards

I really don't know what I'm looking for I see nothing obviously Discogs related in certmgr.msc on my Win 10 install.

is using an digicert signed certificate
So you need do look for digicert ca at certmgr

Test: open that api url in internet explorer (not firefox cause firefox has an own keystore) to check if certificatei is valid against windows keystore.

on windows 10 keychain is valid:

I'm sure on windows 7 it isn't! Try to reproduce. Check certmgr for any Cert/CA in Chain.

You are correct. IE on Win 7 cannot read the cert (Page Cannot be Displayed) but Opera has no issues reading it.

Yep, i'm having the same problem, fully updated windows 8.1.

i guess opera has own keystore (like firefox). Just IE is using windows keystore.

open certmgr.msc and screenshot any digicert ca/cert you find.
maybe we need to export ca/cert from windows 10 and import to windows7

I wouldn't mess around with certificates and such unless I knew what I was doing. You can easily end up with a system that is less secure than before.

I had a look at their SSL configuration and it seems that they're using TLS 1.2 cipher suites that are not supported by Windows 7 and Windows 8 (except probably for Window 8 Server).

You can check here for the current configuration

and here for the list of supported cipher suites in Windows 7
and Windows 8

I wouldn't hope too much that this issue is easily resolved unless someone finds a way to import the missing ciphers or Discogs reverts the change (what they're not known to do very often or at all).

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that sceenshot doesn't tell anything, what I mean was to screenshot ca details....
ok, never mind, read florian's posting.

@florian working on certmgr needs special attention, that's true.
If problem occurs cause of windows7 does not trust an ca that is trusted by windows10, it's possible to trust them on windows7 too.Same thing you do on an company network, you trust your company's ca - mostly.

Could somebody please unfuck this for the stubborn win7 devotees such as myself?

Or offer a viable tagging alternative that would run on it?

So in other words I have to install Win 10 to use MP3tag with Discogs?

You should stop using Windows7 for your own safty...
Windows10 upgrade is for free :slight_smile:

So in other words I have to install Win 10 to use MP3tag with Discogs?

still better than using OSX :grimacing:

Well, ever tried mp3tag under wine? Linux Mint would be an possible replacement for Windows7

I wouldn't rush things and maybe wait a few days till we get an official statement from Discogs staff. However, if you were at the verge of installing Windows 10 anyway, it's probably a good motivation to do it now.

FYI, I've also reported the issue on the Discogs forums and just noticed that the topic isn't visible unless logged in (for reasons that are not transparent to me).


:sweat_smile: hope nobody still using windows xp

Today, 7 pm in Argentina with mp3tag v3.00 is working!!!!

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Works for me as well now. Great! :slight_smile:

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Yep, fixed on my end.

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I gave my reasons above why I don't want to do a fresh install & now I don't have to.

In the forum of Mediamonkey, someone wrote.

Discogs had updated the ciphers across the board to their servers - including the API services - which is what was causing the problems.

They have reverted the changes to the API services, which has restored functionality for the tagger in MM4 on Windows 7 (& Windows 8 presumably)

You can view the threads here... https://www.discogs.com/forum/thread/809378
And here... https://www.discogs.com/forum/thread/809470

I assume, Mp3tag should work again with Discogs too?

Yes, in the topic where I reported this issue eknudtson from Discogs staff explained

This went out accidentally with an upgrade to one of our internal components (they changed the TLS cipher suites allowed).

All is back to good again and everyone affected got a kind reminder, that things are probably getting more difficult as Windows versions grow older.

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