Installation error message

[sjd22]

Hello everybody
I have just tried to install mp3tagv322b-x64-setup.exe in Windows 11 (I am already using MP3Tag), but receive the following error:

"Staging Sparse Package failed C:\Program F¡les\Mp3tag Mp3tagShell.ms¡x Windows cannot install package 35795FlorianHeidenreich.Mp3tag.ShellExtension_3.16.1.0_x64_hyhc9 4k68ebpm because it is already installed with a different external location."

Has anybody else come across this?
Many thanks. Sarah

[LyricsLover]

Maybe you can follow this advices:

V.3.16 x64 upgrade fails to install context menu

I tried to uninstall x32 and then install x64. I selected the context menu option during the install, which had already been installed in the x32 version. The x64 install hung up with the message: Staging Sparse Package failed C:\Program Files\Mp3tag\Mp3tagShell.msix. Windows cannot install package 35795 Florian Heidenreich.Mp3tag.ShellExtension_3.15.0.0_x64_hyhc94k68ebpm because it is already installed with a different external location. Next I tried uninstalling x64, reboot, re-install. Same …