You're right however a new user to the program would have the same issues as myself:
- You select the directory you want and see the music on the right
- You adjust the tag fields on the left - I needed to change artist and album.
- You press update - oh there isn't an update button, actually there's nothing obvious to press at all.
- I found the save button - pressed that and nothing happened.
- I then tried a few possible buttons.
- Eventually realised the tracks needed to be highlighted.
- Pressed the save button ... and all my files disappeared.
- Then came on here
Obviously you can put it down to user error but from a user interface point of view it might of been better to tell the user to highlight things rather than just stay quiet when the user presses save and nothing is highlighted.
Weirdly, I went into UNIX shell on the NAS and did a "du -a | grep Harvey" which would scan all my directories for PJ Harvey. The directories I expected came up but I can see the mp3 files when I do an "ls". These files do not show in Windows explorer. Itunes doesn't see them either when I try and load songs in that directory. I tried adding a small test file via unix and it showed up fine in windows explorer but still no mp3 files! I admit I'm a bit puzzled by this.
Update 1: After further investigation I've found that if the directories and files on the NAS are set to all (777 in Unix) then the files don't show. If you remove execute permission then they do show! I've now changed the permission to 666 which is read/write to everyone.
Update 2: it appears to be slightly more complex than this, I'm wondering if it's some windows security update that's altering what's viewable. Anyway the problem is not with mp3tag so thank you for your help.
PS I'm very impressed with the prompt responses your forum provides to questions. Many thanks.