Mp3tag 3.22b reading library under windows 11

Support
1

Hallo,
If mp3tag starts reading the directory (monitored directory), the taskbar no longer works. Active programs are no longer displayed and switching no longer works properly. Likewise, a closed program will not be hidden from the taskbar.

I then have to restart Windows Explorer using the task manager. When mp3tag is started and I'm working in a directory that isn't monitored in the settings, everything works fine. The problem only occurs when I change to a directory that was specified in the options. I've already had mp3tag rebuild the database, but the behavior is the same. I have 52700 entries in the mp3tag db. Cleaning up the db didn't bring any success either

I'm using Windows 11 Build 22H2 22621.2428

2

To narrow down the problem:
Has it worked before?
If it has: what has changed in the meantime?
Does this happen if you read the previously monitored folders but this time with the library function switched off?

3
  1. Yes it's worked before
  2. Switch from 10 to 11
  3. No it did not happen when the monitored folders are switched of and the db is not in place
4

It could be an idea to check the access rights and owner of the MP3tag data folder.

Alternatively: save the configuration in a safe place, uninstall MP3tag completely (check that there is no data folder left over anywhere, not in the %appdata% folder, the program folder, the previous installation folder) and that also the registry shows not more traces.
Then install MP3tag again.
Restore the saved configuration to the new data folder.

5

I'm a systems administrator. I have the full access for this folder under my appdata directory. I also deinstalled the complete software, clean the registry and than made a new install. The behavior is the same when it comes to reading the db. Without reading a db everything is ok.

6

Also no changes if t start the program with "Start with Administrator rights".

7

Being administrator is not the same as being the owner of a folder.
As I cannot look over your shoulder what you have done, I can only give you ideas what to check.

If you really started with a clean installation, then the observations of this thread might be of interest:

8

I'm also the owner of the folder and the "Windows Defender" is disabled.

9

It looks to me like access rights are not correct, either for the library or for the watched folder.

10

The rights are correct - believe me.
That is the error message within the event-log:

Name der fehlerhaften Anwendung: Mp3tag.exe, Version: 3.22.3.0, Zeitstempel: 0x650a98dd
Name des fehlerhaften Moduls: combase.dll, Version: 10.0.22621.2215, Zeitstempel: 0x05b9e9b5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000013bb00
ID des fehlerhaften Prozesses: 0x0x5070
Startzeit der fehlerhaften Anwendung: 0x0x1DA079C524E433B
Pfad der fehlerhaften Anwendung: E:\Mp3tag\Mp3tag.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\combase.dll
Berichtskennung: a2cc557a-93dd-42d8-b991-a6774616c959
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

11

See this Microsoft thread about combase.dll:
https://answers.microsoft.com/de-de/windows/forum/all/programmabsturz-pfad-des-fehlerhaften-moduls/a77bf568-83ce-4f56-8e66-12131474de2b

Please note that the thread says that this library is part of the operating system and should be maintained by it.