It’s required and often helps to reduce support cycles to check files for errors before filing a bug report.
Symptoms of erroneous files are often
- missing or wrong bitrate or length
- audible blips or skips
- tags seem to be sticky and cannot be removed
There are some really good tools to check the files for errors, namely
See „Utilities > Verify integrity“ and „Fix VBR MP3 header“ from the right-click context menu.
Do yourself a favor and check your files, in case something seems to be odd.